Insightly Overview

Insightly

By Insightly

4★★★★(1,143 Ratings)Write review

What is Insightly?

Insightly is a popular and user-friendly CRM platform that effectively combines customer relationship management with basic project management capabilities. It is designed to help businesses manage contacts, track leads, and monitor opportunities through the entire sales pipeline, while also allowing teams to create and manage projects linked to those customer relationships. A key strength is its seamless native integrations with everyday productivity tools like Gmail, Office 365, and Mailchimp, which centralizes communication and data. This makes it easy for teams to track interactions, measure performance against goals, and maintain organized records without switching between multiple applications.

Who it's for:

Insightly is well-suited for small to medium-sized businesses across diverse industries that need a balanced CRM with project oversight. It is particularly appealing to teams that rely heavily on Gmail or Office 365 and want a CRM that integrates deeply into their daily email and productivity environment for a smooth workflow.

Our verdict:

Insightly is a reliable and accessible CRM that successfully bridges sales and project management. Its excellent integrations with common business apps make adoption easy and data centralization effortless. For growing businesses seeking an affordable, integrated platform to manage both relationships and projects, Insightly is a solid and recommended option.

Insightly Details

Insightly Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

Insightly Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Insightly Training options

Documentation

Live Online

Videos

Webinars

In-Person

Insightly Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Insightly Pricing

Tiered pricing system

Insightly Features

Most valued Insightly features by users

Collaboration Tools

Create Subtasks

Gamification

Gantt/Timeline View

Mobile Access

Percent-Complete Tracking

Recurring Tasks

Reporting/Analytics

Spreadsheet View

Task Board View

Time Tracking

To-Do List

Contact Database

Data Import/Export

Lead Management

Prospecting Tools

Sales Pipeline Management

Search/Filter

Segmentation

Shared Contacts

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