HubSpot CRM Overview

HubSpot CRM

By HubSpot

4.6★★★★★(6,847 Ratings)Write review

What is HubSpot CRM?

HubSpot CRM is a popular and accessible customer relationship management software built to scale with companies, from small teams of five to sophisticated sales forces of 500+. Its core design philosophy centers on reducing the time salespeople spend on manual data entry. The software maintains a centralized, customizable contact database that automatically logs interactions and activities. This creates a unified view of each lead or customer, aggregating emails, meetings, notes, and tasks in one place so users no longer need to dig through disparate systems for information. HubSpot offers a robust free version, making it an easy entry point for businesses to adopt organized CRM practices.

Who it's for:

This CRM is excellent for startups, small businesses, and growing sales teams across all industries that want a user-friendly, powerful, and free-to-start system to organize contacts and streamline their sales process without complexity.

Our verdict:

Our verdict is that HubSpot CRM is a standout choice for its exceptional usability and generous free tier, effectively removing barriers to CRM adoption and helping sales teams focus on selling rather than administrative tasks.

HubSpot CRM Details

HubSpot CRM Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

HubSpot CRM Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

HubSpot CRM Training options

Documentation

In-Person

Live Online

Videos

Webinars

HubSpot CRM Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

HubSpot CRM Pricing

Tiered pricing system

HubSpot CRM Features

Most valued HubSpot CRM features by users

Client Tracking

Contract/License Management

Forecasting

Project Management

Quotes/Estimates

Sales Pipeline Management

Scheduling

Calendar/Reminder System

Document Storage

Email Marketing

Internal Chat Integration

Lead Generation

Lead Qualification

Marketing Automation

Mobile Access

Segmentation

Social Media Integration

Task Management

Territory Management

Activity Dashboard

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