GoTo Connect Overview

GoTo Connect

By GoTo

4.6★★★★★(1,371 Ratings)Write review

What is GoTo Connect?

GoTo Connect (formerly Jive) is a unified communications solution that seamlessly integrates a cloud-based VoIP phone system with the robust web, audio, and video conferencing capabilities of GoToMeeting. This all-in-one platform allows users to meet, talk, chat, and collaborate through a web browser, desktop app, or desk phone. It combines features like virtual voicemail, call forwarding, auto-attendants, and secure video conferencing with screen sharing, eliminating the need and expense of managing separate providers for calling and meetings.

Who it's for:

GoTo Connect is ideal for small to medium-sized businesses and remote teams seeking a simple, flexible, and cost-effective unified communications solution. It is well-suited for companies that want to modernize their phone system, support a distributed workforce, and consolidate their communication tools into a single vendor for easier management and support.

Our verdict:

Our verdict is that GoTo Connect successfully delivers a streamlined and integrated communication experience. By merging reliable VoIP with familiar meeting tools, it addresses a common business need for consolidation. Its straightforward pricing and feature set make it a practical and attractive option for SMBs looking to enhance collaboration without complexity.

GoTo Connect Details

GoTo Connect Platforms supported

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

On-Premise Linux

On-Premise Windows

GoTo Connect Support options

24/7 Live Rep

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

GoTo Connect Training options

Documentation

Live Online

Videos

Webinars

In-Person

GoTo Connect Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

GoTo Connect Pricing

Tiered pricing system

GoTo Connect Features

Most valued GoTo Connect features by users

Auto Framing

Automatic Transcription

File Sharing

Mobile Access

Polls/Voting

Presentation Streaming

Private Chat

Real-Time Chat

Recording

Screen Sharing

Two Way Audio & Video

User Profiles

Call Scheduling

Custom Greetings/Messages

International Calling

Reporting/Analytics

Virtual Voicemail

Agent Interface

Auto-Dialer

Automated Routing

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