What is eXsight?

eXsight, from MTS IntegraTRAK, is a unified communications and collaboration (UC&C) management platform designed to simplify the administration of complex communication environments without sacrificing critical functionality or visibility. Its key differentiator is vendor-agnostic compatibility; it operates seamlessly across a vast array of PBX and switch systems from leading vendors like Cisco, Avaya, Microsoft (Skype for Business/Teams), Mitel, NEC, and legacy systems from Nortel and Alcatel-Lucent. This universality allows eXsight to provide a single pane of glass for managing disparate telephony and collaboration assets, offering deep insights into usage, performance, and costs. It empowers managers to ensure all communication channels—internal and external—are efficient, cost-effective, and aligned with business needs.

Who it's for:

eXsight is crafted for UC&C managers, IT directors, and telecom administrators in enterprises with multi-vendor, hybrid, or legacy communication infrastructures. It is particularly valuable for organizations undergoing technology transitions or managing a heterogeneous mix of systems, as it provides unified management and analytics across the entire estate.

Our verdict:

Our verdict is that eXsight's greatest strength is its exceptional cross-platform compatibility, making it a vital tool for managing diverse UC&C environments. It successfully balances simplification with powerful visibility. For companies struggling with the complexity of multiple communication systems, eXsight acts as an essential unifying layer and management weapon.