Bria Overview
What is Bria?
Bria, developed by CounterPath, is an award-winning softphone application that transforms computers and mobile devices into full-featured business communication endpoints. It delivers high-quality audio and video calling, integrating seamlessly with various IP-PBX systems. The application is packed with essential telephony features such as call transfer, hold, conferencing, instant messaging, and file sharing. Its design prioritizes ease of use without sacrificing advanced capabilities, aiming to serve as a central hub for unified communications.
Who it's for:
Bria is ideal for businesses and individual professionals who utilize VoIP services and seek a reliable, feature-rich softphone client. It is well-suited for remote workers, office-based teams, and organizations wanting to extend their PBX functionality to desktops and mobile devices for flexible, on-the-go communication.
Our verdict:
CounterPath's Bria is a polished and capable softphone solution that excels in delivering crystal-clear communication and a comprehensive set of features, making it an excellent choice for businesses aiming to modernize and unify their voice and video communications.
Bria Details
Bria Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
Desktop Linux
Bria Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Bria Training options
Documentation
In-Person
Live Online
Videos
Webinars
Bria Related Categories
Bria Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Bria Pricing
Tiered pricing system
Bria Features
Most valued Bria features by users
Agent Interface
Auto-Dialer
Automated Routing
Chatbot
Collaboration Tools
Computer Telephony Integration
IVR / Voice Recognition
Quality Management
Queue Management
Reporting/Analytics
Workforce Management
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Commenting/Notes
Drag & Drop
File Sharing
One-to-One Messaging
Real-Time Chat
Single Sign On
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