BOSS811 Overview
What is BOSS811?
BOSS811 from BOSS Solutions is a cloud-based One Call Ticket Management solution specifically for the Damage Prevention Industry. It helps utilities—such as electric, water, gas, and cable companies—manage excavation requests to prevent infrastructure damage. The platform increases efficiency, reduces costs, and is easy to use, with capabilities for work order management, billing, customizable dashboards, and comprehensive reporting. It is part of a suite that also includes award-winning Help Desk software.
Who it's for:
This solution is designed for utility companies (electric, water, gas, cable) and other organizations in the damage prevention industry that are required to respond to and manage excavation locate requests. It is ideal for them to streamline their ticket intake, assignment, fulfillment, and billing processes in a centralized cloud system.
Our verdict:
Our verdict is that BOSS811 is a focused and valuable niche tool for utility damage prevention. By automating and organizing the critical 'call before you dig' workflow, it can significantly reduce operational risks and costs. Its cloud-based nature and integration with work order management make it a modern solution for a compliance-heavy process.
BOSS811 Details
BOSS811 Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
BOSS811 Support options
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
BOSS811 Training options
Documentation
In-Person
Live Online
Videos
Webinars
BOSS811 Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
BOSS811 Features
Most valued BOSS811 features by users
Billing & Invoicing
Customer Management
Demand Forecasting
For Cable
For Electricity
For Natural Gas
For Trash
For Water
Plant Management
Service Call Management
Work Order Management
Workforce Management
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