PubWorks Overview

PubWorks

By Tracker Software

4.2★★★★(32 Ratings)Write review

What is PubWorks?

PubWorks is a comprehensive, GIS-integrated asset and operations management software platform built specifically for Public Works departments in cities and counties. It forms a unified public works solution that manages a wide array of functions, including work orders, citizen service requests, fixed asset inventories, fleet maintenance, and job costing. The seamless integration between these modules and geographic information systems (GIS) provides a visual, map-based context for managing infrastructure and field operations. This integration creates a solution renowned for its ease of use and high value, allowing public works agencies of all sizes to operate more efficiently and responsively.

Who it's for:

This software is exclusively for municipal and county Public Works departments, utilities, and transportation agencies. It is designed for public works directors, operations managers, field supervisors, and IT staff in local government seeking an all-in-one platform to manage infrastructure and citizen services.

Our verdict:

Our verdict is that PubWorks is a standout, purpose-built solution for the public sector. Its deep GIS integration and comprehensive coverage of public works functions make it an unmatched tool for modernizing local government operations, improving responsiveness to citizens, and effectively managing critical community infrastructure.

PubWorks Details

PubWorks Platforms supported

Cloud, SaaS, Web-Based

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

On-Premise Linux

On-Premise Windows

PubWorks Support options

Chat

Email Help Desk

FAQ Forum

Phone Support

PubWorks Training options

Documentation

In-Person

Live Online

Webinars

Videos

PubWorks Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

PubWorks Features

Most valued PubWorks features by users

Billing & Invoicing

Compliance Management

Contract/License Management

Customer Database

Document Management

Equipment Maintenance

Fixed Asset Management

Job Costing

Project Management

Service Request Management

Work Order Management

Asset Tracking

Calibration Management

Inventory Management

Key & Lock Management

Mobile Access

Predictive Maintenance

Preventive Maintenance

Scheduling

Service History

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