SeatMe Overview
What is SeatMe?
SeatMe, by Yelp, is a restaurant reservation and guest management software that provides direct access to Yelp's vast user base of over 97 million people. The platform facilitates online reservation booking, manages walk-in customers and waitlists, and supports features like pre-paid ticketing for events, future table assignment, and direct SMS communication with guests. Notably, the software does not charge per-cover fees, offering a cost-effective model for restaurants to manage their front-of-house operations and directly engage with potential customers from the Yelp platform.
Who it's for:
This software is ideal for restaurants, bars, and venues that want to leverage Yelp's extensive audience to fill tables. It is particularly suitable for establishments seeking a comprehensive reservation system with integrated marketing reach, efficient waitlist handling, and direct guest communication tools without incurring per-diner costs.
Our verdict:
SeatMe is a compelling reservation management tool, especially due to its seamless integration with Yelp's massive user network. The combination of robust booking features, guest communication, and a transparent pricing model free of cover fees makes it an attractive choice for driving customer acquisition and streamlining reservations.
SeatMe Details
SeatMe Platforms supported
Cloud, SaaS, Web-Based
Desktop Chromebook
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
SeatMe Support options
24/7 Live Rep
Chat
SeatMe Training options
In-Person
Live Online
Documentation
Videos
Webinars
SeatMe Related Categories
SeatMe Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
SeatMe Features
Most valued SeatMe features by users
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Promotions Management
Rate Management
Room Booking
Third Party Booking
Alerts/Notifications
Customer Accounts
Loyalty Program
Mobile Access
Online Ordering
Online Payments
Online Reservations
Order Management
Order Tracking
POS Integration
Restaurant POS
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