Wingman Overview
What is Wingman?
Wingman is an innovative, real-time sales coaching and conversation intelligence platform. It automatically joins sales calls (with participant consent) and, by analyzing the live conversation, provides sales representatives with contextual cue-cards and suggestions directly on their screen. These prompts help reps effectively handle customer objections, answer questions, and adopt recommended sales behaviors during the call itself. Additionally, Wingman assists with post-call efficiency by allowing reps to bookmark key moments in real-time, facilitating better note-taking and enabling the automatic generation of call summaries, capturing critical insights and next steps.
Who it's for:
Wingman is designed for sales teams, managers, and enablement professionals in organizations that rely heavily on phone or video sales calls. It is ideal for companies looking to improve win rates, ensure consistent messaging, accelerate rep onboarding, and gain deep insights into what works during customer conversations to refine their sales methodology.
Our verdict:
Our verdict is that Wingman is a transformative tool for sales coaching and performance improvement. By delivering actionable guidance in the heat of the moment and streamlining post-call workflow, it directly addresses core challenges in sales effectiveness. It represents a significant evolution from traditional, retrospective coaching to dynamic, in-call support.
Wingman Details
Wingman Platforms supported
Cloud, SaaS, Web-Based
Desktop Mac
Desktop Windows
Desktop Chromebook
Desktop Linux
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Wingman Support options
24/7 Live Rep
Chat
Email Help Desk
FAQ Forum
Knowledgebase
Phone Support
Wingman Training options
Documentation
In-Person
Live Online
Videos
Webinars
Wingman Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
Wingman Pricing
Tiered pricing system
Wingman Features
Most valued Wingman features by users
Cataloging/Categorization
Collaboration Tools
Customizable Branding
Customizable Templates
Drag & Drop Editor
Feedback Management
Full Text Search
Knowledge Management
Mobile Interface
Multi-Language
Reporting/Analytics
Rich Text Editor
SEO Management
Self Service Portal
User Management
WYSIWYG Editor
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Call Logging
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