Review of BSC Designer
Strategy maps and KPI tracking gave me a clearer way to explain priorities across the shop floor and office.
I was a bit slow getting colleagues comfortable with it, but once the scorecard took shape, the cause and effect between objectives made more sense.
Review of athenaOne
I wanted this clinical system to make the day feel smoother, and parts of it did, especially having records, billing, and patient tasks closer together!!! But I still felt like staff needed more hand-holding than expected. Maybe that is our setup, I guess, but the learning curve was real. Good foundation, not effortless.