Review of Overtime HVAC
Getting after hours HVAC requests moving still sounds like a bit of setup work, and I would want the tenant and property team handoff clear before asking everyone to rely on it day to day. That said, a tenant can send a request in the app and it routes to property management, which gives the after hours request a clear path instead of leaving the process vague. I like that service is scheduled and billing reports are detailed and itemized, which should make the charge easier to review later on. That on demand model also supports energy savings across the building.
Permissions are still a question for me. I would want routing, scheduling and itemized billing explained clearly during implementation, because the app only helps if property teams handle requests consistently and tenants understand what happens after they submit a request.