Review of Beamer
When we are onboarding customers to a service, a clear place for product updates helps them find what has changed. I like that the notification centre sits on the page, so people can read announcements without leaving the product, and targeted messages keep relevant changes in view.
Getting the first set of announcements ready takes some thought, especially when several teams are contributing changes. Still, the centre is straightforward to understand. For support, segmentation and performance reporting give us a way to make updates more relevant and see whether people are engaging, which is useful when we are trying to encourage adoption; it does not remove the need for someone to keep the information current.
I use it to keep users informed about product changes and, hopefully, reduce the questions our support team gets when something changes.