ServiceTrade Overview
What is ServiceTrade?
ServiceTrade provides mobile and web applications designed to help commercial service contractors (like HVAC, plumbing, electrical for businesses) coordinate office staff and field technicians to deliver an exceptional customer experience. The platform manages the full work order lifecycle, schedules both planned maintenance and emergency services, provides access to customer records, and integrates with many accounting platforms to eliminate duplicate data entry. Trusted by over 700 businesses, ServiceTrade promotes its ability to help companies grow service revenue significantly year over year.
Who it's for:
ServiceTrade is tailored for commercial service contractors who serve business clients (B2B) rather than residential customers. It is ideal for companies that manage complex scheduled maintenance contracts alongside reactive repair work, and need robust tools for coordination, customer history tracking, and seamless back-office integration to scale their operations profitably.
Our verdict:
Our verdict is that ServiceTrade is a strong, commercially-focused field service platform. Its emphasis on coordinating planned and emergency services for B2B clients addresses a specific market need. The proven track record with hundreds of businesses and the claim of driving revenue growth make it a credible choice for commercial contractors looking to systematize and expand their service offerings.
ServiceTrade Details
ServiceTrade Platforms supported
Cloud, SaaS, Web-Based
Desktop Linux
Desktop Mac
Desktop Windows
Mobile Android
Mobile iPad
Mobile iPhone
On-Premise Linux
On-Premise Windows
Desktop Chromebook
ServiceTrade Support options
24/7 Live Rep
Chat
Email Help Desk
Knowledgebase
Phone Support
ServiceTrade Training options
Documentation
In-Person
Live Online
Videos
Webinars
ServiceTrade Related Categories
ServiceTrade Typical customers
Freelancers
Small Businesses
Small to Mid size businesses
Mid size businesses
Mid to Large size enterprises
Large enterprises
Very Large enterprises
ServiceTrade Pricing
Tiered pricing system
ServiceTrade Features
Most valued ServiceTrade features by users
Billing & Invoicing
Contact Database
Contract/License Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Online Time Clock
Payment Collection in the Field
Quotes/Estimates
Routing
Scheduling
Service History
Work Order Management
Customer Management
For Commercial and/or Industrial Electrical Contractors
Time Tracking
Customer Database
For HVAC Companies
Inventory Control
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