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Business Process Management Software
Zapier reviews and summary
Zapier is a leading no-code automation platform that connects over 5,000 web applications, allowing users to create automated workflows (called Zaps) that move information between apps and trigger actions. A Zap consists of a trigger (an event in one app) and one or more actions (the resulting events in other apps). With its intuitive interface, users can set up automations for tasks like saving email attachments to cloud storage, posting social media updates, adding new leads to a CRM, or sending notifications to team chats—all without any programming knowledge. Zapier operates in the background, handling the integration logic and data transfer reliably. Zapier is perfect for small and medium-sized businesses (SMBs), entrepreneurs, marketers, sales...
Best for
Zapier is perfect for small and medium-sized businesses (SMBs), entrepreneurs, marketers, sales teams, and operational staff across all industries who use multiple SaaS tools and want to eliminate manual, repetitive data entry and task management. It's especially valuable for teams without dedicated developers, enabling them to build custom integrations and automate processes to improve productivity and focus on high...
Starting price
$19.99 Per-Month
Category
Business Process Management Software
Vendor
Zapier
Key takeaways
Our verdict
Our verdict is that Zapier is the quintessential automation tool for the modern, app-centric workplace. Its vast app ecosystem, reliability, and ease of use are unparalleled in the no-code integration space. While complex multi-step workflows can become costly on higher-tier plans, the value it provides in time savings and process efficiency is exceptional. For anyone looking to connect their apps and automate workflows effortlessly, Zapier is the go-to an...
Quick facts
Zapier at a glance
Overall rating
4.7/5
Reviews
1.9K
Starting price
$19.99 Per-Month
Vendor
Zapier
Founded
2011
Location
United States
Category
Business Process Management Software
Ratings
Zapier ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Zapier pros and cons
Potential strengths
- Clear routines around ownership can reduce dropped items when teams use Zapier every day.
- Useful when teams need a dependable baseline for communication, files, or task movement.
- Good for teams that prioritize fast adoption before adding custom process layers.
Points to verify
- Are roles, review steps, and approvals already explicit for this workflow?
- Do you need tighter controls immediately, or is speed of adoption more important in the first weeks?
- Can this replace another current workflow without creating duplicate entry points?
Buyer fit
Who uses Zapier?
Zapier is perfect for small and medium-sized businesses (SMBs), entrepreneurs, marketers, sales teams, and operational staff across all industries who use multiple SaaS tools and want to eliminate manual, repetitive data entry and task management. It's especially valuable for teams without dedicated developers, enabling them to build custom integrations and automate processes to improve productivity and focus on high...
Feature research
Zapier features
These are common features buyers compare in Business Process Management Software. Product-specific availability should be confirmed with the vendor.
User Access Management
Control user entry and feature availability through role-based permissions and secure credentials.
System Notifications
In-system alerts and automated notifications to keep users informed of updates.
BPA (Business Process Automation)
Enhance task and information management by automating routine procedures and process patterns.
Workflow Governance Definition
Establish and uphold business regulations that govern workflow functionalities and standards.
Team Collaboration Suite
Features that enable team members to exchange files, message, and co-author projects in real-time.
Drag-and-Drop Interface
Build custom workflows and apps by simply moving and placing modular interface elements.
No-Code Development
Visual development tools that enable building applications without manual programming.
Workflow Modification Log
Records all alterations, both actual and suggested, to business processes or workflows.
Business Process Visualization
Enables visual identification, definition, and mapping of business process models and their intricate relationships.
Business Process Visualization
Enables visual identification, definition, and mapping of business process models and their intricate relationships.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Configurable Workflow Engine
Allows for the configuration and modification of workflows according to defined rules.
Pricing
Zapier pricing
Starting price
$19.99 Per-Month
Visit Website
Pricing model: Usage Based
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Zapier alternatives
Compare Zapier with other Business Process Management Software tools that buyers often evaluate.
Zoho Creator by Zoho
Zoho Creator is a low-code platform that lets you build custom business apps, automate routine workflows, and manage data without deep programming skills. It uses drag-and-drop for...
Bizagi by Bizagi
Bizagi is a low-code process automation platform where business users model workflows and IT retains governance. It connects people, apps, and robotic process automation in one env...
Nintex Process Platform by Nintex
Nintex Process Platform is an enterprise automation suite that brings process mapping, workflow automation, RPA, document generation, and analytics into a single environment. The d...
Salesforce Experience Cloud by Salesforce
Salesforce Experience Cloud is a customer engagement platform built on the world's leading CRM. It focuses on nurturing relationships and building lasting loyalty through personali...
Appian by Appian
Appian is a leading low-code automation platform that enables organizations to rapidly design, build, and deploy powerful enterprise applications with minimal hand-coding. The plat...
Striven by Miles Technologies
Striven is an ambitious, all-in-one cloud-based business management platform (ERP) that integrates a wide array of core business functions into a single, cohesive system. Out of th...
Engage Process by Engage Process
Engage Process is a specialized software tool designed with a singular, human-centric goal: to foster genuine participation and ownership during process workshops and design sessio...
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FAQ
Zapier FAQs
Teams that need steadier execution in this area and want fewer handoff breaks usually benefit first.
Start with one core workflow for one team and compare completion quality after one cycle.
Adoption depends on habits. Set ownership, naming, and approval rules before scaling.
It can replace fragmented steps for some teams, but keep legacy flow available for the first transition period.
Check who owns setup, where updates land, and how notifications are distributed.
Measure usage and completion signals after one sprint, then adjust before broader rollout.
Trust and data
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