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Reservations Software
SeatMe reviews and summary
SeatMe, by Yelp, is a restaurant reservation and guest management software that provides direct access to Yelp's vast user base of over 97 million people. The platform facilitates online reservation booking, manages walk-in customers and waitlists, and supports features like pre-paid ticketing for events, future table assignment, and direct SMS communication with guests. Notably, the software does not charge per-cover fees, offering a cost-effective model for restaurants to manage their front-of-house operations and directly engage with potential customers from the Yelp platform. This software is ideal for restaurants, bars, and venues that want to leverage Yelp's extensive audience to fill tables. It is particularly suitable for establishments seeki...
Best for
This software is ideal for restaurants, bars, and venues that want to leverage Yelp's extensive audience to fill tables. It is particularly suitable for establishments seeking a comprehensive reservation system with integrated marketing reach, efficient waitlist handling, and direct guest communication tools without incurring per-diner costs.
Starting price
Pricing not listed
Category
Reservations Software
Vendor
Yelp
Key takeaways
Our verdict
SeatMe is a compelling reservation management tool, especially due to its seamless integration with Yelp's massive user network. The combination of robust booking features, guest communication, and a transparent pricing model free of cover fees makes it an attractive choice for driving customer acquisition and streamlining reservations.
Quick facts
SeatMe at a glance
Overall rating
4.5/5
Reviews
320
Starting price
Pricing not listed
Vendor
Yelp
Founded
2011
Location
United States
Category
Reservations Software
Ratings
SeatMe ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
SeatMe pros and cons
Potential strengths
- Combines online reservations, walk ins, waitlists, and guest SMS in one reservation workflow.
- May suit restaurants that want booking demand to connect closely with Yelp discovery.
- Supports front of house planning with future table assignment and prepaid ticketing for events.
- Cloud access and live support options can help teams that need a lighter setup path.
Points to verify
- Confirm whether current Yelp integration and booking visibility match how diners find your venue.
- Test the host stand flow for busy services, walk ins, waitlist changes, and guest messages.
- Check whether prepaid ticketing and table assignment cover your private event process.
- Review training and support availability before moving reservation operations over.
Buyer fit
Who uses SeatMe?
This software is ideal for restaurants, bars, and venues that want to leverage Yelp's extensive audience to fill tables. It is particularly suitable for establishments seeking a comprehensive reservation system with integrated marketing reach, efficient waitlist handling, and direct guest communication tools without incurring per-diner costs.
Feature research
SeatMe features
These are common features buyers compare in Reservations Software. Product-specific availability should be confirmed with the vendor.
Activity Reservation System
Enables businesses to provide customers with diverse activity reservation options.
Reservation Details Management
Maintain detailed notes regarding reservation specifics, encompassing customer data and unique requests.
CRM Integration
Sync with CRM systems to centralize customer data and streamline business relationships.
Online Support Tools
Deliver digital assistance to clients using real-time chat or structured help desk tools.
Group Time Slot Booking
Facilitates the booking of multiple slots for groups.
Incentive & Promo Management
Create and deploy promotional incentives to drive engagement and specific user actions.
Usage-Based Rate Optimization
Monitors and optimizes rates in correlation with usage levels.
Meeting Room Reservation
Book available meeting spaces to prevent scheduling conflicts and inform participants of meeting locations.
External Booking Integration
Enables reservation capabilities through external partner platforms.
Pricing
SeatMe pricing
Starting price
Pricing not listed
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
SeatMe alternatives
Compare SeatMe with other Reservations Software tools that buyers often evaluate.
Fresha by Shedul.com
Fresha helps teams in reservations software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, s...
Lodgify by Lodgify
Lodgify helps vacation rental owners and property managers bring direct bookings, reservation management, channel updates, payments, and a booking website into one workspace.
SuperSaaS by SuperSaaS
SuperSaaS is built for businesses that want clients to book appointments online without a custom build. It is worth checking if you need a flexible booking calendar, payment collec...
Bookerville by Bookerville
Bookerville is a cloud PMS for short-term vacation rental managers who need booking control, channel syncing, and owner or operations portals. It is worth testing if double-booking...
Skedda by Skedda
Skedda is online booking and scheduling software for spaces, desks, workplaces, universities, studios, and other bookable venues. It is worth reviewing when booking rules and manua...
Lodgix by Lodgix.com
Lodgix is a vacation rental management platform built for owners and managers who need operations to run across multiple channels. It combines property workflows, messaging automat...
Starboard Suite by Starboard Suite
Starboard Suite is aimed at passenger vessel and watersports operators who need one booking system for reservations, check-ins, and daily operations across phone, walk-up, and onli...
Software reviews
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FAQ
SeatMe FAQs
SeatMe is mainly aimed at restaurants, bars, and venues that accept reservations and want to manage booked guests, walk ins, waitlists, and guest communication from one system.
The profile lists online reservations, walk in handling, waitlist management, future table assignment, direct SMS with guests, and prepaid ticketing for events.
Yes. The product is from Yelp and is described around reservation management with access to Yelp's audience, which may matter for restaurants that rely on that discovery channel.
The listed fit is restaurants, bars, and venues that accept reservations. Buyers should test whether the workflow also fits counter service, hybrid venues, or multi-location operations.
Run through a real dinner-service scenario: booking changes, walk ins, waitlist movement, table assignment, guest texts, and any event ticketing you plan to use.
The profile lists chat and live representative support, plus in-person and live online training. Confirm the current availability and coverage before rollout.
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