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Fleet Management Software
TripMaster reviews and summary
TripMaster from CTS Software is a full-featured transit operation management suite. It brings together all necessary tools for scheduling, billing, and reporting, augmented by advanced capabilities like integrated mapping, automated scheduling, Mobile Data Terminal (MDT) interfaces, broker data imports, and an online rider portal. This integrated approach is designed to save transit agencies significant time and money by streamlining complex administrative tasks. The solution is backed by a promise of unparalleled technical support and a 90-day money-back guarantee. This software is designed for public transit agencies, paratransit services, non-emergency medical transportation (NEMT) providers, and shuttle services that require a comprehensive syste...
Best for
This software is designed for public transit agencies, paratransit services, non-emergency medical transportation (NEMT) providers, and shuttle services that require a comprehensive system to manage scheduling, billing, compliance, and rider communication efficiently.
Starting price
$125.00
Category
Fleet Management Software
Vendor
CTS Software
Key takeaways
Our verdict
Our final assessment is that TripMaster is a robust and specialized platform for the transit industry. Its combination of advanced features, strong support, and a confidence-backing money-back guarantee makes it a serious contender for agencies looking to modernize and achieve new levels of operational efficiency.
Quick facts
TripMaster at a glance
Overall rating
4.5/5
Reviews
94
Starting price
$125.00
Vendor
CTS Software
Founded
1998
Location
United States
Category
Fleet Management Software
Ratings
TripMaster ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
TripMaster pros and cons
Potential strengths
- All-in-one platform covering scheduling, billing, reporting, mapping, and rider communications
- Includes advanced capabilities like automated scheduling, MDT interface, and broker data imports
- Cloud-based with an Android mobile app and backed by phone, chat, and 24/7 live support
Points to verify
- Confirm the system supports your specific transit type, whether fixed route, demand-response, or paratransit
- Evaluate how the broker import and MDT integration features match your existing workflow
- Check whether the online rider portal meets the accessibility and communication needs of your passengers
Buyer fit
Who uses TripMaster?
This software is designed for public transit agencies, paratransit services, non-emergency medical transportation (NEMT) providers, and shuttle services that require a comprehensive system to manage scheduling, billing, compliance, and rider communication efficiently.
Feature research
TripMaster features
These are common features buyers compare in Fleet Management Software. Product-specific availability should be confirmed with the vendor.
Resource Dispatching
Oversee the deployment of staff and equipment to specific locations based on operational requirements.
Workforce Management
Monitor staff scheduling, work availability, and individual performance metrics.
Fuel Consumption Monitoring
Comprehensive oversight of fuel inventory levels, usage patterns, and cost control.
GPS Location Tracking
Map-based visualization of real-time locations for staff, projects, machinery, and fleet vehicles.
Job Site Incident Reporting
Document and manage reports of incidents occurring at job sites or during transit.
Compliance Inspection Tracking
Oversee worksite inspections to ensure adherence to safety and industry regulations.
Inventory & Stock Control
Monitor stock levels and manage resource quantities to ensure consistent supply availability.
Maintenance Planning
Evaluate and schedule maintenance tasks and upgrades to extend the lifespan of physical infrastructure.
Travel Mileage Log
Records miles traveled for the purpose of tax deductions or expense reimbursement.
Shared Vehicle Fleet
An internal fleet of vehicles available for dispatch on demand.
Route Optimization
Generate navigation paths and daily work plans to enhance the efficiency of employee scheduling.
Vehicle Tire Condition Tracking
Provides fleets and service businesses with the ability to monitor vehicle tire conditions.
Pricing
TripMaster pricing
Starting price
$125.00
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
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Software reviews
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FAQ
TripMaster FAQs
TripMaster serves public transit agencies, paratransit services, non-emergency medical transportation providers, and shuttle services of various sizes.
It includes scheduling, billing, reporting, integrated mapping, automated scheduling, a Mobile Data Terminal interface, broker data imports, and an online rider portal.
Yes, TripMaster is cloud-based and also offers an Android mobile app for on-the-go access.
CTS Software offers email help desk, phone support, 24/7 live representative support, chat, and an FAQ forum.
Yes, TripMaster provides in-person training, live online sessions, webinars, and documentation.
Yes, it is designed to support multiple service models including fixed route, demand-response, and paratransit operations.
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