TheyDo by TheyDo
TheyDo is a cloud-based journey management software built for experience-led teams—such as CX, UX, Research, and Product—to manage all customer journeys in one centralized, collabo...
Trencube is a people counting and behavioral analytics solution that utilizes anonymous smartphone detection technology within defined physical zones. It works by detecting the Wi-Fi or Bluetooth signals from smartphones (with user consent typically implied by having these services on) to measure foot traffic, dwell times, and movement patterns. This provides businesses with valuable data on customer behavior, such as how many people enter a specific area, how long they stay, and peak visitation times. It is commonly used in retail stores, museums, airports, and events for purposes ranging from optimizing space utilization and staffing to analyzing the effectiveness of di... This solution is suited for retail analytics firms, venue operators, event m...
This solution is suited for retail analytics firms, venue operators, event managers, and facilities planners who need to anonymously count people and analyze movement patterns in physical spaces to make data-driven operational and layout decisions.
Our verdict is that Trencube offers a practical and widely-used method for gathering basic behavioral analytics in physical environments. Its smartphone detection approach provides a good balance of insight and anonymity, making it a useful tool for space optimization and traffic analysis.
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This solution is suited for retail analytics firms, venue operators, event managers, and facilities planners who need to anonymously count people and analyze movement patterns in physical spaces to make data-driven operational and layout decisions.
These are common features buyers compare in Customer Journey Mapping Tools. Product-specific availability should be confirmed with the vendor.
Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Helps buyers judge whether collaboration tools fits the way their team handles customer journey mapping work.
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Shows how well the product can connect with existing systems and reduce duplicate data entry.
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Helps teams create, reuse, and adjust work assets without rebuilding the same material from scratch.
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
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