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Towing Software
Towbook Management Software reviews and summary
Towbook is a comprehensive, cloud-based management software platform designed exclusively for towing companies. It centralizes critical operations, allowing businesses to manage dispatching, track impounded vehicles, handle invoicing, and more from any location with internet access. The system includes dedicated mobile apps for Android and iOS, enabling drivers to receive job details and update statuses on the go. A key feature is its integration with major motor clubs, allowing calls to flow directly into the system for immediate dispatch. It also simplifies billing with automated statement generation. Notably, Towbook supports its offering with free 24/7 phone support,... This software is tailored for towing companies of all sizes seeking a modern,...
Best for
This software is tailored for towing companies of all sizes seeking a modern, accessible, and full-featured management system. It is particularly beneficial for businesses that handle motor club calls, require robust mobile capabilities for drivers, and value reliable, round-the-clock customer support.
Starting price
$49.00 Per-Month
Category
Towing Software
Vendor
Towbook
Key takeaways
Our verdict
Our verdict is that Towbook presents a strong, cloud-native solution for the towing industry. Its combination of core management features, motor club integrations, mobile apps, and exceptional 24/7 support makes it a reliable and user-friendly choice for towing operations aiming to improve efficiency and service responsiveness.
Quick facts
Towbook Management Software at a glance
Overall rating
4.9/5
Reviews
78
Starting price
$49.00 Per-Month
Vendor
Towbook
Founded
2007
Location
United States
Category
Towing Software
Ratings
Towbook Management Software ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Towbook Management Software pros and cons
Potential strengths
- Purpose-built for the towing industry rather than adapted from a general dispatch platform, which means features like impound tracking, motor club integrations, and tow-specific bi...
- Mobile apps for Android and iOS let drivers receive job details, navigate to locations, and update statuses without needing to call the dispatch center
- Free 24/7 phone support is a practical advantage for towing operations that run around the clock and cannot afford downtime during off-hours
Points to verify
- If your company works with multiple motor clubs, verify that Towbook integrates with all of the clubs your operation depends on for referral calls
- Confirm that the mobile app covers the specific workflows your drivers need—some towing software handles dispatch well but has limited capabilities for impound documentation or pay...
- For companies managing multiple tow yards or locations, check how the platform handles inventory tracking across separate facilities
Buyer fit
Who uses Towbook Management Software?
This software is tailored for towing companies of all sizes seeking a modern, accessible, and full-featured management system. It is particularly beneficial for businesses that handle motor club calls, require robust mobile capabilities for drivers, and value reliable, round-the-clock customer support.
Feature research
Towbook Management Software features
These are common features buyers compare in Towing Software. Product-specific availability should be confirmed with the vendor.
System Notifications
In-system alerts and automated notifications to keep users informed of updates.
Task Assignment Management
Allocate issues and tasks to users according to their availability and ability to complete them.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Internal Chat & Messaging
Enable instant communication between users via an integrated messaging platform.
Customer Relationship Administration
Organize and streamline communication and relationships with existing clients.
Sales Commission Tracking
Monitor sales commissions and incentive earnings for staff members.
Resource Dispatching
Oversee the deployment of staff and equipment to specific locations based on operational requirements.
Digital Signature Integration
Securely execute and authenticate documents digitally within the software platform.
Workforce Management
Monitor staff scheduling, work availability, and individual performance metrics.
Fleet Vehicle Oversight
Oversee the operation and maintenance of commercial vehicle fleets.
Fuel Consumption Monitoring
Comprehensive oversight of fuel inventory levels, usage patterns, and cost control.
GPS Location Tracking
Map-based visualization of real-time locations for staff, projects, machinery, and fleet vehicles.
Pricing
Towbook Management Software pricing
Starting price
$49.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Towbook Management Software alternatives
Compare Towbook Management Software with other Towing Software tools that buyers often evaluate.
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Dispatch Anywhere is a professional-grade software solution for managing towing and roadside assistance organizations. It is designed to make running the business easier and dispat...
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Clearplan is a specialized software solution designed for repossession companies to manage their critical data and operations efficiently. It puts all essential company information...
Roadside by JG Software
Roadside by JG Software is a comprehensive Fleet Management and Roadside Assistance solution built on a solid, modular software platform. It incorporates a wide array of features e...
ProTow by Marr Software
ProTow, specifically the ProTow XTR version, is an all-in-one management solution for towing, wrecker services, and related automotive businesses. It covers essential functions lik...
TowTrack by TowTrack Software
TowTrack Software provides an integrated business management platform specifically for towing companies. It combines several core operational areas into one system. This includes a...
Software reviews
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FAQ
Towbook Management Software FAQs
Towbook provides cloud-based management for dispatching, impound tracking, invoicing, billing statement generation, and motor club integrations. It is a single platform for day-to-day towing operations.
Yes. Towbook offers dedicated mobile apps for Android and iOS, allowing drivers to receive job details, navigate, and update job statuses from the field.
Yes. Towbook integrates with major motor clubs so calls can flow directly into the system for immediate dispatch without manual entry.
Yes. Towbook offers free 24/7 phone support alongside email help desk and chat, which is valuable for towing operations that run outside of standard business hours.
Towbook works with towing companies specializing in consent towing, roadside assistance, and private property or incident management tows, from small operators to large fleets.
Yes. Towbook includes billing and invoicing features, including automated billing statement generation to simplify the accounting side of towing operations.
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