Acuity Scheduling by Squarespace
Acuity Scheduling helps teams in employee scheduling software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are...
Employee Scheduling Software
Total Service Manager reviews and summary
Total Service Manager by Ninety Nine is a comprehensive field service management and employee scheduling solution. It is designed to streamline the process of tracking employee schedules, assigning jobs, and managing the entire customer service lifecycle efficiently. The software facilitates coordination between in-office teams and field personnel, ensuring resources are optimally allocated and service calls are completed promptly. It serves as a centralized hub for managing tasks, customer interactions, and staff availability, helping to improve operational visibility and responsiveness. This tool is ideal for businesses that rely on a mobile workforce, such as those in HVAC, plumbing, electrical services, telecommunications, and facility management...
Best for
This tool is ideal for businesses that rely on a mobile workforce, such as those in HVAC, plumbing, electrical services, telecommunications, and facility management. It is particularly well-suited for service managers, dispatchers, and business owners who need to coordinate field technicians, manage appointments, and maintain high levels of customer service.
Category
Employee Scheduling Software
Vendor
Ninety Nine
Key takeaways
Our verdict
Our verdict is that Total Service Manager is a robust and practical solution for organizations seeking to digitize and optimize their field service operations. It effectively reduces scheduling conflicts and administrative overhead, potentially leading to faster service delivery and increased customer satisfaction. Its integration of scheduling with job management makes it a strong contender in the service management software space.
Quick facts
Total Service Manager at a glance
Vendor
Ninety Nine
Category
Employee Scheduling Software
Ratings
Total Service Manager ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
Total Service Manager pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses Total Service Manager?
This tool is ideal for businesses that rely on a mobile workforce, such as those in HVAC, plumbing, electrical services, telecommunications, and facility management. It is particularly well-suited for service managers, dispatchers, and business owners who need to coordinate field technicians, manage appointments, and maintain high levels of customer service.
Feature research
Total Service Manager features
These are common features buyers compare in Employee Scheduling Software. Product-specific availability should be confirmed with the vendor.
Auto-Scheduling
Generate schedules automatically by matching business needs with staff availability and skills.
In-App Messaging
Exchange information through integrated instant messaging capabilities.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Digital Time Tracking
Record and log employee billable hours and duration spent on specific tasks.
Payroll Processing Systems
Calculate and distribute staff compensation including salaries, hourly wages, and tax withholdings.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Human Resource Allocation
Strategically managing and allocating an organization’s human resources for maximum efficiency.
Shift Dissemination
Disseminate shift information to ensure all team members remain synchronized on timing.
Shift Exchange
Facilitate the management and exchange of work shifts among personnel.
Compare
Total Service Manager alternatives
Compare Total Service Manager with other Employee Scheduling Software tools that buyers often evaluate.
Time Tracker by eBillity
Time Tracker helps teams in employee scheduling software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are alrea...
Bitrix24 by Bitrix
Bitrix24 is better viewed as a workplace collaboration and intranet platform than a narrow scheduling app. Shortlist it if scattered communication and knowledge sharing are the rea...
Calamari by Calamari
Calamari helps teams track HR records, vacation, PTO, attendance, and timesheets while connecting with Slack, JIRA, G Suite, and Office365. It is worth a look if leave requests are...
TimeClock Plus by TCP
TimeClock Plus is built for organizations that need more than fixed-shift planning. It helps combine scheduling, time-and-attendance, and employee self-service in one flow, so the...
Rotageek by Rotageek
Rotageek is built for operations teams with complex rosters where scheduling has to balance demand, labor rules, and staff wellbeing. It helps managers move beyond manual shift edi...
shiftbase by DifferentLab B.V.
shiftbase is built for teams that need simple workforce scheduling with time tracking and absence handling in one interface. It is useful where managers want a cleaner process for...
Hotel Effectiveness by Hotel Effectiveness Solutions
Hotel Effectiveness is aimed at hotels that need tighter labor scheduling around occupancy, group bookings, and department demand. It is worth comparing if overtime, overstaffing,...
Software reviews
Total Service Manager software reviews
No software reviews yet
No software reviews have been submitted for Total Service Manager yet.
Write the first review
FAQ
Total Service Manager FAQs
Total Service Manager by Ninety Nine is a comprehensive field service management and employee scheduling solution. It is designed to streamline the process of tracking employee schedules, assigning jobs, and managing the entire customer service lifecycle efficiently. The software facilitates coordination between in-office teams and field personnel, ensuring resources are optimally allocated and service calls are completed promptly. It serves as a centralized hub for managing tasks, customer interactions, and staff availability, helping to improve operational visibility and responsiveness.
This tool is ideal for businesses that rely on a mobile workforce, such as those in HVAC, plumbing, electrical services, telecommunications, and facility management. It is particularly well-suited for service managers, dispatchers, and business owners who need to coordinate field technicians, manage appointments, and maintain high levels of customer service.
Total Service Manager is listed in Employee Scheduling Software.
Total Service Manager is listed with Ninety Nine as the vendor.
Buyers often compare Total Service Manager with other Employee Scheduling Software tools such as Acuity Scheduling, Time Tracker, Bitrix24, Calamari. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Total Service Manager.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.