AidaForm by AidaForm
AidaForm is best when a team needs fast, no-code forms for registrations, surveys, orders, or quizzes and wants to stay out of the build queue. It helps non-technical users ship da...
Customer Satisfaction Software
TellusFirst reviews and summary
TellUsFirst is a mobile-first customer feedback solution built for capturing real-time, actionable data from customers on the go. It is optimized for smartphones, making it easy for customers to provide feedback immediately after an experience via SMS, QR codes, or mobile web links. The platform emphasizes delivering instant insights to business managers, enabling them to address issues promptly and make data-driven decisions to improve operations and service quality. This solution is targeted at managers of businesses with mobile or on-the-go customer interactions, such as food trucks, event organizers, field service teams, and retail stores, who need immediate feedback to manage real-time operations.
Best for
This solution is targeted at managers of businesses with mobile or on-the-go customer interactions, such as food trucks, event organizers, field service teams, and retail stores, who need immediate feedback to manage real-time operations.
Category
Customer Satisfaction Software
Vendor
Optimum Results
Key takeaways
Our verdict
TellUsFirst's mobile-first design is its greatest strength, offering a practical and immediate channel for capturing in-the-moment feedback that can lead to swift service recovery and improvement.
Quick facts
TellusFirst at a glance
Vendor
Optimum Results
Category
Customer Satisfaction Software
Ratings
TellusFirst ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
TellusFirst pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
- Published pricing is not available in this profile data.
Buyer fit
Who uses TellusFirst?
This solution is targeted at managers of businesses with mobile or on-the-go customer interactions, such as food trucks, event organizers, field service teams, and retail stores, who need immediate feedback to manage real-time operations.
Feature research
TellusFirst features
These are common features buyers compare in Customer Satisfaction Software. Product-specific availability should be confirmed with the vendor.
AI/Machine Learning
Connects money-related work with the rest of the customer satisfaction process so charges, approvals, and records are easier to review.
CES Survey Structure
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Complaint Monitoring
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
CSAT Survey Structure
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Customer Segmentation
Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.
Customizable Forms
Helps buyers judge whether customizable forms fits the way their team handles customer satisfaction work.
Email Management
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Engagement Tracking
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Multi-Channel Communication
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
NPS Survey Structure
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Process/Workflow Automation
Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.
Reporting/Analytics
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Compare
TellusFirst alternatives
Compare TellusFirst with other Customer Satisfaction Software tools that buyers often evaluate.
123FormBuilder by 123FormBuilder
123FormBuilder is a form and survey tool built for businesses that want to turn customer feedback into actionable strategy. It goes beyond basic form creation by helping teams desi...
Home Care Pulse | Experience Management by Home Care Pulse
Home Care Pulse | Experience Management is built specifically for home care agencies that want to track and improve satisfaction on both the client and caregiver side. It collects...
QuickTapSurvey by Formstack
QuickTapSurvey, by Formstack, is a mobile-first survey application built for offline data collection. It allows users to create and deploy surveys on mobile devices that can be use...
Centercode by Centercode
Centercode is a customer feedback and testing platform focused on providing deep product insight. It helps companies understand which features and product areas their customers val...
Simplesat by Simplesat
Simplesat lives up to its name by providing a delightfully easy-to-use platform for creating one-click customer satisfaction surveys. It focuses on simplicity and speed, allowing s...
Gainsight CS by Gainsight
Gainsight CS is a leading Customer Success platform engineered to help businesses proactively manage and grow customer relationships. It aggregates disparate customer data from mul...
Fuel Cycle by Fuel Cycle
Fuel Cycle offers a Market Research Cloud that helps businesses maintain constant, direct connections with their customers, prospects, and users. It goes beyond traditional surveys...
Software reviews
TellusFirst software reviews
No software reviews yet
No software reviews have been submitted for TellusFirst yet.
Write the first review
FAQ
TellusFirst FAQs
TellUsFirst is a mobile-first customer feedback solution built for capturing real-time, actionable data from customers on the go. It is optimized for smartphones, making it easy for customers to provide feedback immediately after an experience via SMS, QR codes, or mobile web links. The platform emphasizes delivering instant insights to business managers, enabling them to address issues promptly and make data-driven decisions to improve operations and service quality.
This solution is targeted at managers of businesses with mobile or on-the-go customer interactions, such as food trucks, event organizers, field service teams, and retail stores, who need immediate feedback to manage real-time operations.
TellusFirst is listed in Customer Satisfaction Software.
TellusFirst is listed with Optimum Results as the vendor.
Buyers often compare TellusFirst with other Customer Satisfaction Software tools such as AidaForm, 123FormBuilder, Home Care Pulse | Experience Management, QuickTapSurvey. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for TellusFirst.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.