Shopmonkey by Shopmonkey
Shopmonkey is for auto repair teams that need job cards, parts tracking, communication, and reporting in a single flow. It is useful when owners want less fragmentation across disp...
Auto Repair Software
Tekmetric reviews and summary
Tekmetric represents a modern, cloud-based approach to auto shop management, focusing on intuitive navigation and flexibility to support business growth and innovation. The platform is designed to be easy to use while integrating with industry-leading solutions. It distinguishes itself with unique features like true two-way texting directly within the platform, interactive digital vehicle inspections that enhance customer communication, and real-time reporting for immediate business insights. Tekmetric aims to empower shops not just with tools, but with a community-oriented approach, suggesting that shops using it often lead in customer care, profitability, and community... Tekmetric is aimed at forward-thinking auto repair shop owners and managers w...
Best for
Tekmetric is aimed at forward-thinking auto repair shop owners and managers who value a clean, modern user interface and tools that foster direct customer engagement. It is ideal for shops that see technology as a key differentiator for improving service quality, technician productivity, and overall shop culture.
Starting price
$99.00 Per-Month
Category
Auto Repair Software
Vendor
Tekmetric
Key takeaways
Our verdict
Our verdict is that Tekmetric is a refreshing and thoughtfully designed platform that successfully blends powerful management tools with exceptional customer communication features. Its modern ethos and focus on unique capabilities like two-way texting set it apart. For shops wanting to elevate their customer experience and operational clarity, it is a highly compelling and modern solution.
Quick facts
Tekmetric at a glance
Overall rating
4.9/5
Reviews
84
Starting price
$99.00 Per-Month
Vendor
Tekmetric
Founded
2015
Location
United States
Category
Auto Repair Software
Ratings
Tekmetric ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Tekmetric pros and cons
Potential strengths
- Built-in two-way texting keeps communication between shop and customer in one place, reducing phone tag and missed calls.
- Digital vehicle inspections with photos let customers see what their car needs before approving work, cutting down explanation time for service advisors.
- Real-time reporting gives shop owners immediate visibility into daily operations without waiting for end-of-day summaries.
- Cloud-based platform works from any device, so owners and managers can check in from the shop floor or remotely.
Points to verify
- Confirm that the two-way texting feature integrates with your existing phone number or workflow if that matters for your shop.
- Ask about migration support from your current system — moving shop data and customer histories can be a project.
- Check which third-party integrations are available for your particular parts suppliers or accounting software.
- Verify training options fit your team's schedule, especially if you have technicians who aren't tech-comfortable.
Buyer fit
Who uses Tekmetric?
Tekmetric is aimed at forward-thinking auto repair shop owners and managers who value a clean, modern user interface and tools that foster direct customer engagement. It is ideal for shops that see technology as a key differentiator for improving service quality, technician productivity, and overall shop culture.
Feature research
Tekmetric features
These are common features buyers compare in Auto Repair Software. Product-specific availability should be confirmed with the vendor.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
CRM Integration
Sync with CRM systems to centralize customer data and streamline business relationships.
Inventory & Stock Control
Monitor stock levels and manage resource quantities to ensure consistent supply availability.
Automotive Labor Rates
Tracks, manages, and standardizes customer billing rates for auto-technician services.
Maintenance Planning
Organize and assign routine or unscheduled maintenance tasks and labor requirements.
Quotation & Estimating
Generate professional price quotes and maintain a history of all sent proposals.
Service Record Tracking
Maintain records of completed tasks and resource allocation for historical reference.
Vehicle Identification Number Search
Performs searches using a vehicle identification number to ascertain the year, make, and model of a vehicle.
Work Order Tracking
Initiate work orders and monitor their progression until the tasks are finalized.
Pricing
Tekmetric pricing
Starting price
$99.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Tekmetric alternatives
Compare Tekmetric with other Auto Repair Software tools that buyers often evaluate.
Shop-Ware by Shop-Ware
Shop-Ware brings service writing, customer communication, and back-office tasks together for auto repair teams that want faster capture and smoother handoffs from estimate to payme...
AutoFluent by TABS
AutoFluent is a shop management system made for auto repair shops that need POS, digital inspections, and inventory tracking without signing a long-term contract. It focuses on giv...
AutoShop by Winworks Software
AutoShop from Winworks Software is a Windows-based shop management system for auto repair facilities. Its task-based work order architecture separates multiple jobs with individual...
ARI by uMob
A mobile-first auto repair management app that combines customer and vehicle tracking, inventory, invoicing, and technician time logs in one place. No contracts or long-term commit...
Kukui by Kukui
Kukui positions itself as an all-in-one success platform for auto repair shops, focusing on driving business growth through marketing, customer engagement, and operational tools. I...
Real-Time Labor Guide by Dowell Systems
The Real-Time Labor Guide from Dowell Systems is a specialized labor time estimation software built from the perspective of professional mechanics. It challenges the often unrealis...
NAPA TRACS by NAPA Auto Parts
NAPA TRACS, provided by NAPA Auto Parts, is a powerful and integrated shop management software suite designed specifically to help automotive repair businesses manage and grow. It...
Software reviews
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FAQ
Tekmetric FAQs
Tekmetric stands out with its true two-way texting feature that lets shops text customers directly within the platform, plus interactive digital vehicle inspections that include photos and video. The interface is designed to feel modern and intuitive compared to older shop management systems.
Yes, Tekmetric is built to scale from independent shops with a few bays up to multi-location operations. The cloud-based setup means adding users or locations does not require new hardware.
Tekmetric runs as a cloud-based web application and also offers mobile apps for Android, iPhone, and iPad, so you can manage your shop from the floor or on the go.
Tekmetric integrates with industry-leading solutions, though you will want to confirm specific integrations for your parts suppliers, accounting software, and other tools during evaluation.
Support options include email help desk, phone support, live chat, a knowledgebase, FAQ forum, and 24/7 live representative access.
Tekmetric provides in-person training, live online sessions, webinars, documentation, and video tutorials to help teams get up to speed.
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