Webex by Cisco
Webex helps teams in call center software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and deadlines are...
Call Center Software
Squaretalk reviews and summary
Squaretalk is a versatile, cloud-native communications platform built to unify and enhance business interactions. It integrates voice, video, messaging, and collaboration tools into a single, cohesive environment, enabling seamless communication flows. The platform is designed to break down silos between different communication modes, allowing information to be shared contextually across channels. Its architecture supports scalability and reliability, ensuring business continuity whether teams are in the office or working remotely. Squaretalk focuses on providing a user-friendly interface and powerful administrative controls to manage communications effectively. This platform is ideally suited for modern sales and customer support teams that operate...
Best for
This platform is ideally suited for modern sales and customer support teams that operate in dynamic, distributed environments. It empowers businesses with remote or hybrid workforces, enabling agents and representatives to collaborate and assist customers effectively from any location. Companies looking for an all-in-one solution to replace disparate communication tools will benefit from Squaretalk's integrated appro...
Starting price
Pricing not listed
Category
Call Center Software
Vendor
Squaretalk
Key takeaways
Our verdict
Our final assessment is that Squaretalk delivers a robust and flexible cloud communications solution that adeptly supports the needs of contemporary, mobile teams. Its versatility and focus on enabling effective work from anywhere position it as a practical choice for organizations aiming to boost team productivity and improve customer engagement through a unified platform.
Quick facts
Squaretalk at a glance
Overall rating
4.8/5
Reviews
42
Starting price
Pricing not listed
Vendor
Squaretalk
Founded
2008
Location
Israel
Category
Call Center Software
Ratings
Squaretalk ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Squaretalk pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- High aggregate rating with meaningful review volume.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Squaretalk?
This platform is ideally suited for modern sales and customer support teams that operate in dynamic, distributed environments. It empowers businesses with remote or hybrid workforces, enabling agents and representatives to collaborate and assist customers effectively from any location. Companies looking for an all-in-one solution to replace disparate communication tools will benefit from Squaretalk's integrated appro...
Feature research
Squaretalk features
These are common features buyers compare in Call Center Software. Product-specific availability should be confirmed with the vendor.
Alerts / Escalation
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Blended Call Center
Helps buyers judge whether blended call center fits the way their team handles call center work.
Call Logging
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Scripting
Helps buyers judge whether call scripting fits the way their team handles call center work.
Campaign Management
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Inbound Call Center
Helps buyers judge whether inbound call center fits the way their team handles call center work.
IVR / Voice Recognition
Helps buyers judge whether IVR or voice recognition fits the way their team handles call center work.
Manual Dialer
Helps buyers judge whether manual dialer fits the way their team handles call center work.
Outbound Call Center
Helps buyers judge whether outbound call center fits the way their team handles call center work.
Predictive Dialer
Helps buyers judge whether predictive dialer fits the way their team handles call center work.
Progressive Dialer
Helps buyers judge whether progressive dialer fits the way their team handles call center work.
Pricing
Squaretalk pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Squaretalk alternatives
Compare Squaretalk with other Call Center Software tools that buyers often evaluate.
Zendesk by Zendesk
Zendesk helps teams in call center software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, s...
Zoho Desk by Zoho
Zoho Desk helps teams in call center software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined,...
Salesforce Service Cloud by Salesforce
Salesforce Service Cloud is best evaluated as a service platform tied to CRM data, not just call center software. It suits teams that need customer history, case work, and support...
NICE CXone by NICE inContact
NICE CXone is a cloud contact center suite for teams that need routing, IVR, workforce engagement, analytics, AI, and call blending in one operation. It deserves a close test if yo...
CallHippo by CallHippo
CallHippo fits teams that need a business phone setup without a heavy rollout. Use it to compare virtual numbers, call routing, IVR, recording, voicemail, and reporting against you...
Twilio by Twilio
Twilio Flex is for teams that want a programmable cloud contact center instead of a fixed, boxed-in setup. It can be a strong shortlist item if you have the development capacity to...
MiCloud Connect by Mitel Networks
MiCloud Connect is a cloud communications option for businesses that want calls, chat, audio and video conferencing, and screen sharing handled through one collaboration platform.
Software reviews
Squaretalk software reviews
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FAQ
Squaretalk FAQs
Squaretalk is a versatile, cloud-native communications platform built to unify and enhance business interactions. It integrates voice, video, messaging, and collaboration tools into a single, cohesive environment, enabling seamless communication flows. The platform is designed to break down silos between different communication modes, allowing information to be shared contextually across channels. Its architecture supports scalability and reliability, ensuring business continuity whether teams are in the office or working remotely. Squaretalk focuses on providing a user-friendly interface and powerful administrative controls to manage communications effectively.
This platform is ideally suited for modern sales and customer support teams that operate in dynamic, distributed environments. It empowers businesses with remote or hybrid workforces, enabling agents and representatives to collaborate and assist customers effectively from any location. Companies looking for an all-in-one solution to replace disparate communication tools will benefit from Squaretalk's integrated appro...
Pricing can change. Confirm current plans and terms with the vendor.
Squaretalk is listed in Call Center Software.
Squaretalk is listed with Squaretalk as the vendor.
Buyers often compare Squaretalk with other Call Center Software tools such as Webex, Zendesk, Zoho Desk, Salesforce Service Cloud. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Squaretalk.
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