TeleCRM by Flamon Cloudtech
TeleCRM, by Flamon Cloudtech, is a complete telemarketing and call center solution suite designed to streamline outbound sales and customer service operations. The platform integra...
Telemarketing Software
SmileCRM reviews and summary
SmileCRM is a customer relationship management software built to directly support call center agents and telemarketers during live calls. It wraps essential information around the operator, providing instant access to product details, attachments, call history, and direct links to email, websites, or maps. The system allows in-flight editing of contact details and switching between contacts seamlessly. It comes pre-configured with call-back and closure reasons, minimizing setup time, and includes wizards for list import and campaign setup, requiring no login fees or charges. This software is designed for call center operators, telemarketing teams, and customer service representatives who need real-time support and information during calls. It is also...
Best for
This software is designed for call center operators, telemarketing teams, and customer service representatives who need real-time support and information during calls. It is also suitable for small to medium businesses looking for an out-of-the-box, easy-to-implement CRM solution without upfront costs.
Starting price
$1.33
Category
Telemarketing Software
Vendor
1st Consulting
Key takeaways
Our verdict
SmileCRM offers a practical, agent-centric CRM solution that enhances on-call efficiency. Its no-login-charge model and pre-configured features make it accessible and easy to adopt, providing solid value for teams focused on improving call handling and customer interactions.
Quick facts
SmileCRM at a glance
Starting price
$1.33
Vendor
1st Consulting
Founded
2017
Location
United Kingdom
Category
Telemarketing Software
Ratings
SmileCRM ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
SmileCRM pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses SmileCRM?
This software is designed for call center operators, telemarketing teams, and customer service representatives who need real-time support and information during calls. It is also suitable for small to medium businesses looking for an out-of-the-box, easy-to-implement CRM solution without upfront costs.
Feature research
SmileCRM features
These are common features buyers compare in Telemarketing Software. Product-specific availability should be confirmed with the vendor.
Automated Dialing
An automated telephony system that initiates outgoing calls.
Call History Logging
Maintain a comprehensive log of all incoming and outgoing telephonic activity.
Audio Call Recording
Capture audio from phone interactions to support quality assurance and compliance reviews.
Intelligent Call Routing
Automatically directing voice calls to the appropriate department or agent based on set rules.
Agent Scripting
Equip agents with standardized scripts and responses for frequently encountered topics.
CRM Integration
Sync with CRM systems to centralize customer data and streamline business relationships.
Inbound Support Center
A facility optimized for handling incoming inquiries, generally focused on customer support.
IVR & Voice Response
Process touch-tone and vocal inputs to deliver automated, relevant voice responses.
Lead Routing Management
Automated routing and allocation of sales leads to external partners or buyers.
Outbound Sales Center
A contact center geared toward proactive outreach, often for sales or lead generation.
Pricing
SmileCRM pricing
Starting price
$1.33
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
Compare
SmileCRM alternatives
Compare SmileCRM with other Telemarketing Software tools that buyers often evaluate.
Call Management CRM by Runo
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CallMarker is an AI-driven software platform designed to streamline and optimize the management of sales teams and their daily operations. It uses artificial intelligence to analyz...
CloudControl by CloudControl
CloudControl is a software solution focused on boosting the efficiency and effectiveness of customer-facing agents. It provides tools and analytics designed to streamline workflows...
Dynamic Interactive Automated Calling System by Dynamic Interactive
The Dynamic Interactive Automated Calling System is a telemarketing tool designed to automate outbound calling campaigns. It enables businesses to reach a large volume of customers...
RecReach by RecReach.io
RecReach is an intelligent, automated communications platform specifically built for the recruitment industry. It leverages automation and smart tools to help recruiters manage can...
Tentacle Cloud by Sunoray Solutions
Tentacle Cloud provides cloud-based software and mobile app solutions tailored for small and medium-sized businesses (SMBs). The platform enables SMBs to implement and manage opera...
VIP Call Assist by Monty Mobile
VIP Call Assist is a call management application designed to help users handle incoming calls more effectively. It functions as a personal assistant by providing features to forwar...
Software reviews
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FAQ
SmileCRM FAQs
SmileCRM is a customer relationship management software built to directly support call center agents and telemarketers during live calls. It wraps essential information around the operator, providing instant access to product details, attachments, call history, and direct links to email, websites, or maps. The system allows in-flight editing of contact details and switching between contacts seamlessly. It comes pre-configured with call-back and closure reasons, minimizing setup time, and includes wizards for list import and campaign setup, requiring no login fees or charges.
This software is designed for call center operators, telemarketing teams, and customer service representatives who need real-time support and information during calls. It is also suitable for small to medium businesses looking for an out-of-the-box, easy-to-implement CRM solution without upfront costs.
SmileCRM pricing is listed from $1.33. Pricing can change. Confirm current plans and terms with the vendor.
SmileCRM is listed in Telemarketing Software.
SmileCRM is listed with 1st Consulting as the vendor.
Buyers often compare SmileCRM with other Telemarketing Software tools such as TeleCRM, Call Management CRM, CallMarker, CloudControl. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for SmileCRM.
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