SmartFlow by IDEXX

SmartFlow software reviews, alternatives, pricing, & feature 2026

4.6/5 from 20 reviews and ratings
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Kennel Software

SmartFlow reviews and summary

SmartFlow Patient Workflow Software, by IDEXX, is designed to optimize every step of the veterinary patient visit, minimizing bottlenecks and clarifying care flow. It visually displays patient treatment status, helping teams coordinate seamlessly. The software enables a paperless practice by digitizing consent forms, patient charts, and treatment sheets. It improves communication and streamines operations. A key financial benefit is minimizing missed charges through features like estimate transfer and automatic charge capture, allowing for real-time, trackable updates to patient accounts. SmartFlow is intended for veterinary practices, clinics, and hospitals seeking to modernize their workflow, improve team coordination, go paperless, and ensure accu...

Best for

SmartFlow is intended for veterinary practices, clinics, and hospitals seeking to modernize their workflow, improve team coordination, go paperless, and ensure accurate billing through integrated charge capture and practice management tools.

Starting price $154.95 Per-Month
Category Kennel Software
Vendor IDEXX
Key takeaways

Our verdict

SmartFlow is a sophisticated workflow optimization tool that brings significant efficiency and financial accuracy benefits to veterinary practices, making it a valuable investment for clinics aiming to enhance both patient care and practice profitability.

Quick facts

SmartFlow at a glance

Overall rating 4.6/5
Reviews 20
Starting price $154.95 Per-Month
Vendor IDEXX
Founded 1983
Location United States
Category Kennel Software
Ratings

SmartFlow ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.6

/
5

20 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

SmartFlow pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • Starting price is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses SmartFlow?

SmartFlow is intended for veterinary practices, clinics, and hospitals seeking to modernize their workflow, improve team coordination, go paperless, and ensure accurate billing through integrated charge capture and practice management tools.

Feature research

SmartFlow features

These are common features buyers compare in Kennel Software. Product-specific availability should be confirmed with the vendor.

Appointment Scheduling

Coordinate the scheduling, modification, or cancellation of professional appointments.

Booking & Itinerary Management

Administer the lifecycle of travel bookings, itineraries, and reservations.

Shared Calendar Management

Develop, maintain, and synchronize multiple schedules and calendars.

Stakeholder Portal

A secure online gateway for clients to view project details and data.

Client Relationship Management

Record and evaluate customer data and history to improve relationship management.

Digital Transactions

Conducting financial transactions or purchasing items via digital payment methods.

Web-Based Scheduling

Permit customers to book and manage their own appointments through a web interface.

Pet Birthday Tracking

Keep track of pet birthdays for personalized communication and loyalty programs.

Pet Grooming

Manage pet grooming appointments, services, and client details efficiently.

Photo Management Software

Organize, store, and manage digital photos with ease, including editing and sharing features.

Automated Notifications

Automated notifications issued to users regarding upcoming deadlines, tasks, or scheduled events.

Calendar & Resource Scheduling

Coordinate calendar availability and allocate time windows for specific personnel and equipment.

Pricing

SmartFlow pricing

Starting price $154.95 Per-Month

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

SmartFlow alternatives

Compare SmartFlow with other Kennel Software tools that buyers often evaluate.

PetExec by PetExec

4.6 (659)

PetExec is a cloud management platform for pet care businesses handling daycare, boarding, grooming, training, and retail services. It helps centralize scheduling and customer comm...

Revelation Pets by Gingr

4.8 (167)

Revelation Pets targets pet care operators who need bookings, payments, and financial flow together. It is useful when you are trying to reduce front desk friction while keeping re...

Gingr by Gingr

4.7 (170)

Gingr focuses on pet-care operations where booking flow, reminders, and staff coordination are daily pressure points. It brings front desk actions and customer touchpoints together...

DaySmart Pet by DaySmart Software

4.3 (116)

Runs a pet grooming or daycare business? DaySmart Pet bundles appointment scheduling, client communication, and marketing into one system designed for pet services. It handles the...

Pawfinity by Pawfinity

4.6 (102)

Pawfinity is built for pet care operations teams that want scheduling, customer data, and daily workflow in a single cloud space. It is aimed at groomers, kennels, and daycares tha...

ProPet by ProPet Software

4.6 (101)

ProPet is a customizable, user-friendly management platform for kennels, daycares, grooming salons, and training businesses. It offers online booking, scheduling, a client portal,...

PetLinx by Software Revolutions

4.6 (99)

PetLinx is aimed at grooming, boarding, and daycare teams that need a practical operations hub instead of juggling multiple tools. It emphasizes straightforward workflows so staff...

Kennel Connection by Software Connection

4 (46)

Kennel Connection is a globally recognized leader in pet-care facility management software, with thousands of installations worldwide. It offers a comprehensive feature set coverin...

Software reviews

SmartFlow software reviews

No software reviews yet

No software reviews have been submitted for SmartFlow yet.

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FAQ

SmartFlow FAQs

SmartFlow Patient Workflow Software, by IDEXX, is designed to optimize every step of the veterinary patient visit, minimizing bottlenecks and clarifying care flow. It visually displays patient treatment status, helping teams coordinate seamlessly. The software enables a paperless practice by digitizing consent forms, patient charts, and treatment sheets. It improves communication and streamines operations. A key financial benefit is minimizing missed charges through features like estimate transfer and automatic charge capture, allowing for real-time, trackable updates to patient accounts.

SmartFlow is intended for veterinary practices, clinics, and hospitals seeking to modernize their workflow, improve team coordination, go paperless, and ensure accurate billing through integrated charge capture and practice management tools.

SmartFlow pricing is listed from $154.95 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.

SmartFlow is listed in Kennel Software.

SmartFlow is listed with IDEXX as the vendor.

Buyers often compare SmartFlow with other Kennel Software tools such as PetExec, Revelation Pets, Gingr, DaySmart Pet. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for SmartFlow.
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