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Quoting Software
ServiceBox reviews and summary
ServiceBox, by Jobbox Software, is a comprehensive, web-based field service management solution designed specifically for Commercial Service Contractors (e.g., HVAC, electrical, plumbing). It manages the end-to-end business process, seamlessly connecting the office with field technicians. The software streamlines quote and work order creation, scheduling, dispatching, invoicing, payment processing, inventory management, maintenance contracts, recurring work, and timesheets. By digitizing and automating paper-heavy processes, ServiceBox dramatically improves workflow efficiency, reportedly reducing time spent on paperwork by 96%, leading to faster growth and a healthier bo... This software is built for owners and managers of commercial field service b...
Best for
This software is built for owners and managers of commercial field service businesses in trades like mechanical contracting, electrical, fire and safety, and building maintenance who need an all-in-one system to manage operations, finances, and field teams from anywhere.
Starting price
$20.00 Per-Month
Category
Quoting Software
Vendor
Jobbox Software
Key takeaways
Our verdict
Our verdict is that ServiceBox is a highly specialized and effective field service management platform that delivers tangible operational improvements and time savings, making it an excellent investment for commercial service contractors aiming to scale efficiently.
Quick facts
ServiceBox at a glance
Overall rating
4.3/5
Reviews
100
Starting price
$20.00 Per-Month
Vendor
Jobbox Software
Founded
2011
Location
Canada
Category
Quoting Software
Ratings
ServiceBox ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
ServiceBox pros and cons
Potential strengths
- Built specifically for commercial service contractors rather than general field service, so the workflows for quoting, maintenance contracts, and recurring work reflect how trade b...
- End-to-end coverage from quoting through invoicing in a single system reduces the manual handoffs between separate estimating, scheduling, and accounting tools.
- Cloud and mobile accessibility gives field technicians access to work orders and customer information while on-site, reducing phone calls back to the office.
Points to verify
- Confirm the quoting and estimating features handle your specific trade's pricing structures, including material markups, labor rates, and service contract terms.
- Test the mobile app experience on the devices your technicians actually carry to make sure they can complete work orders, capture signatures, and process payments in the field.
- Check whether the recurring work and maintenance contract features align with how you structure service agreements with commercial clients.
Buyer fit
Who uses ServiceBox?
This software is built for owners and managers of commercial field service businesses in trades like mechanical contracting, electrical, fire and safety, and building maintenance who need an all-in-one system to manage operations, finances, and field teams from anywhere.
Feature research
ServiceBox features
These are common features buyers compare in Quoting Software. Product-specific availability should be confirmed with the vendor.
Client Automated Quoting
Automatically produces rule-based price quotations for clients.
Digital Catalog Management
Enables the creation and management of digital product/service catalogs, including details, specifications, and pricing.
Stakeholder Portal
A secure online gateway for clients to view project details and data.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
White-Label Branding
Modify the software interface with corporate logos and color schemes for a branded experience.
Promotion & Discount Tracking
Monitor sales items offered at reduced rates or through various coupon campaigns.
Pricing & Eligibility Control
Utility designed to calculate precise pricing and verify which products borrowers qualify for.
Product Customization Engine
Enables users to tailor product features and specifications to create customized solutions.
Pricing
ServiceBox pricing
Starting price
$20.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
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Software reviews
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FAQ
ServiceBox FAQs
ServiceBox is built for commercial service contractors in HVAC, electrical, plumbing, fire and safety, and building maintenance.
Yes, ServiceBox offers mobile apps for Android, iPhone, and iPad so field techs can access work orders and customer information on-site.
Yes, the platform includes maintenance contract management and recurring work scheduling features.
Yes, it includes quote and work order creation tools designed for commercial service contractor pricing structures.
Yes, it is a web-based platform accessible from any browser, with desktop apps for Mac and Windows.
ServiceBox offers email support, phone support, chat, a knowledge base, and training including in-person, live online, webinars, documentation, and videos.
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