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Field Service Management Software
Service Autopilot reviews and summary
Service Autopilot (by Xplor Technologies) is a comprehensive field service management software designed to help service businesses automate and grow. It provides a suite of tools for managing the customer lifecycle, including CRM, marketing automation, scheduling, dispatching, invoicing, and payment processing. The platform aims to automate repetitive administrative tasks, streamline communication with customers and crews, and provide business insights through reporting. The promotional call-to-action for a demo and gift card highlights its sales and engagement strategy. The software is positioned as an all-in-one solution to help service business owners save time, reduce... This software is targeted at service business owners in industries like lawn...
Best for
This software is targeted at service business owners in industries like lawn care, landscaping, cleaning, and pest control who are looking for an integrated platform to automate their business processes, improve customer acquisition and retention, and manage their field teams.
Starting price
$47.00 Per-Month
Category
Field Service Management Software
Vendor
Xplor Technologies
Key takeaways
Our verdict
Our verdict is that Service Autopilot is a feature-rich, all-in-one FSM platform with strong marketing and automation capabilities, making it a compelling choice for service businesses focused on growth and operational efficiency.
Quick facts
Service Autopilot at a glance
Overall rating
4.3/5
Reviews
110
Starting price
$47.00 Per-Month
Vendor
Xplor Technologies
Founded
2009
Location
United States
Category
Field Service Management Software
Ratings
Service Autopilot ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Service Autopilot pros and cons
Potential strengths
- All-in-one approach combines CRM, marketing automation, scheduling, dispatch, invoicing, and payment processing without requiring separate subscriptions
- Built for field service verticals like lawn care, landscaping, cleaning, and pest control, so the workflows match how those businesses actually operate
- Marketing automation tools integrated directly into the platform make it easier to run customer retention and re-engagement campaigns
Points to verify
- If you use specialized estimating or design software (e.g., for landscape design), confirm how data flows between those tools and Service Autopilot
- Test the mobile app with your crew's devices to ensure dispatch, time tracking, and payment collection work reliably in the field
- Verify that route optimization covers the geographies and service patterns your crews actually run, especially if you have multi-stop daily routes
Buyer fit
Who uses Service Autopilot?
This software is targeted at service business owners in industries like lawn care, landscaping, cleaning, and pest control who are looking for an integrated platform to automate their business processes, improve customer acquisition and retention, and manage their field teams.
Feature research
Service Autopilot features
These are common features buyers compare in Field Service Management Software. Product-specific availability should be confirmed with the vendor.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Contact Information Repository
A unified repository for storing stakeholder details and contact info.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Resource Dispatching
Oversee the deployment of staff and equipment to specific locations based on operational requirements.
Digital Signature Integration
Securely execute and authenticate documents digitally within the software platform.
Inventory & Stock Control
Monitor stock levels and manage resource quantities to ensure consistent supply availability.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Digital Time Tracking
Record and log employee billable hours and duration spent on specific tasks.
Mobile Payment Processing
Accept credit card or manual payments directly at the customer's location.
Quotation & Estimating
Generate professional price quotes and maintain a history of all sent proposals.
Route Optimization
Generate navigation paths and daily work plans to enhance the efficiency of employee scheduling.
Calendar & Resource Scheduling
Coordinate calendar availability and allocate time windows for specific personnel and equipment.
Pricing
Service Autopilot pricing
Starting price
$47.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Service Autopilot alternatives
Compare Service Autopilot with other Field Service Management Software tools that buyers often evaluate.
Verizon Connect by Verizon Connect
Verizon Connect is positioned for organizations managing vehicles, drivers, and compliance-heavy operations. It can strengthen visibility, but buyer fit comes down to installation...
inFlow Inventory by Archon Systems
inFlow Inventory helps teams track stock, parts, tools, purchases, sales, and orders across locations. It is worth checking when inventory mistakes slow down service work, shipping...
ArcGIS by ESRI
ArcGIS is for teams that need serious mapping and spatial analysis, not just a light field service tool. Buyers should check whether its GIS depth matches the work they actually ne...
Kickserv by KickServ
Kickserv is for small field service companies trying to replace paper schedules, estimates, invoices, and payment follow-up. Its QuickBooks connection is worth checking if your off...
GPS Insight by GPS Insight
GPS Insight is aimed at businesses that need clearer fleet visibility, including vehicle location, driver behavior, utilization, routes, and maintenance signals. It is worth compar...
DynaSCAPE by DynaSCAPE Software
DynaSCAPE is built for landscape businesses that want design work and job operations closer together. It is worth a look if polished plans, estimating, scheduling, and billing all...
Badger Maps by Badger Maps
Badger Maps is for field teams that need account coverage and route planning from one working screen. It combines territory maps, schedule planning, and CRM-linked lead data so fie...
Software reviews
Service Autopilot software reviews
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FAQ
Service Autopilot FAQs
Service Autopilot is designed for lawn care, landscape maintenance, snow removal, tree care, irrigation, pest control, cleaning, and pool service companies.
Yes. The platform includes marketing automation for customer acquisition, retention, and re-engagement campaigns alongside its operational tools.
Yes. It includes route optimization and resource dispatching to help schedule crews efficiently across daily service stops.
The platform offers mobile payment processing that lets field workers accept payments at the customer's location, as well as standard invoicing.
Yes. The platform supports mobile device compatibility, so crews can access schedules, customer info, and payment tools in the field.
Service Autopilot includes reporting and business insights to help owners track key metrics like revenue, job profitability, and crew performance.
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