SAP Crystal Reports by SAP

SAP Crystal Reports software reviews, alternatives, pricing, & feature 2026

4.3/5 from 142 reviews and ratings
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Reporting Tools

SAP Crystal Reports reviews and summary

SAP Crystal Reports 2020 is widely regarded as the industry-standard production reporting tool. It empowers users to design powerful, richly formatted, and dynamic reports connected to virtually any data source. The software offers extensive output flexibility, allowing reports to be delivered in over a dozen formats and in 28 different languages. It transforms raw data into interactive, actionable information that can be accessed offline or online from various applications, corporate portals, and mobile devices, making business intelligence widely available. This software is designed for business analysts, report developers, and IT professionals in organizations of all sizes who need to create, manage, and distribute high-volume, pixel-perfect repor...

Best for

This software is designed for business analysts, report developers, and IT professionals in organizations of all sizes who need to create, manage, and distribute high-volume, pixel-perfect reports for operational and strategic purposes.

Starting price $495.00 One-Time
Category Reporting Tools
Vendor SAP
Key takeaways

Our verdict

SAP Crystal Reports 2020 is a mature, versatile, and highly capable reporting workhorse. Its broad data connectivity, formatting power, and multi-channel delivery options justify its status as a de facto standard for enterprise reporting needs.

Quick facts

SAP Crystal Reports at a glance

Overall rating 4.3/5
Reviews 142
Starting price $495.00 One-Time
Vendor SAP
Founded 1999
Location United States
Category Reporting Tools
Ratings

SAP Crystal Reports ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.3

/
5

142 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

SAP Crystal Reports pros and cons

Potential strengths

  • Designed for richly formatted, dynamic production reports.
  • Connects reports to a wide range of data sources according to the product information.
  • Can deliver report output in over a dozen formats and 28 languages.
  • Supports online and offline access through applications, portals, and mobile devices.

Points to verify

  • Confirm the data sources your reports must connect to before committing to a report design workflow.
  • Test whether report developers can maintain layouts without creating fragile templates.
  • Check output formats, language needs, and delivery channels for your actual reporting audience.
  • Review training needs if business analysts, report developers, and IT will all share responsibility.
Buyer fit

Who uses SAP Crystal Reports?

This software is designed for business analysts, report developers, and IT professionals in organizations of all sizes who need to create, manage, and distribute high-volume, pixel-perfect reports for operational and strategic purposes.

Feature research

SAP Crystal Reports features

These are common features buyers compare in Reporting Tools. Product-specific availability should be confirmed with the vendor.

Dynamic Dashboard Personalization

Modify the visual arrangement and data widgets of monitoring dashboards.

Big Data Connectors

Establish integrations to stream and process information from large-scale data sources.

Data Migration Tools

Seamlessly transfer data and reports between the system and external file formats.

Drag-and-Drop Interface

Build custom workflows and apps by simply moving and placing modular interface elements.

Fiscal Reporting

Produces statements to assess financial performance and position, such as income statements and balance sheets.

Predictive Forecasting

Predict future outcomes using historical data and current market trends.

Campaign-Specific Marketing Analytics

Analytics focused on marketing efforts and their corresponding campaigns.

OLAP Discovery & Analysis

Perform multidimensional data analysis for complex calculations and predictive 'what-if' scenarios.

Sales Reporting & Analytics

Generate analytics and visualizations regarding product sales volumes over specific periods.

Automated Report Scheduling

Configure automated triggers to produce and distribute recurring reports.

Advanced Search & Filtering

Navigate through available data using specific queries and parameters to find necessary information.

Pricing

SAP Crystal Reports pricing

Starting price $495.00 One-Time

Pricing model: Flat Rate

Pricing can change. Confirm current plans and terms with the vendor.

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Software reviews

SAP Crystal Reports software reviews

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FAQ

SAP Crystal Reports FAQs

SAP Crystal Reports is used to create formatted, dynamic reports from business data. Teams often evaluate it when they need repeatable reports rather than one off dashboard views.

It may fit business analysts, report developers, and IT teams that need to create, manage, and distribute structured reports for operational or management use.

The product information says reports can be built from virtually any data source. Buyers should still confirm the exact databases, files, and applications they need.

The product information describes delivery in over a dozen formats and 28 languages, with access online or offline through applications, portals, and mobile devices.

Rebuild one important existing report and send it through the normal review process. That will expose data connection, formatting, export, and maintenance issues early.

Crystal Reports can be strong for precise report output, but teams should check how much developer or analyst effort is needed to keep reports current.
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