Salesforce Sales Cloud by Salesforce

Salesforce Sales Cloud software reviews, alternatives, pricing, & feature 2026

4.4/5 from 16.6K reviews and ratings
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Construction CRM Software

Salesforce Sales Cloud reviews and summary

Salesforce Sales Cloud 360 is a customizable Customer Relationship Management (CRM) platform adapted for the construction industry. It empowers construction businesses to manage relationships with all key stakeholders—prospects, clients, suppliers, and partners—throughout the project lifecycle, from initial bidding to project management. The platform helps teams win more bids by organizing opportunities, minimizes change orders through better communication, and supports data-driven decisions with real-time insights into project schedules and budgets, all aimed at reducing administrative busywork. Sales Cloud 360 is for construction companies of all sizes that want to implement a powerful CRM to systematize their business development, improve client a...

Best for

Sales Cloud 360 is for construction companies of all sizes that want to implement a powerful CRM to systematize their business development, improve client and partner relationships, and bring more structure to their sales and pre-construction processes.

Starting price Pricing not listed
Vendor Salesforce
Key takeaways

Our verdict

Our verdict is that Salesforce Sales Cloud brings the power of a world-leading CRM platform to construction. While requiring configuration, its flexibility and focus on relationship management can provide a significant competitive advantage in business development and client retention.

Quick facts

Salesforce Sales Cloud at a glance

Overall rating 4.4/5
Reviews 16.6K
Starting price Pricing not listed
Vendor Salesforce
Founded 2003
Location United States
Ratings

Salesforce Sales Cloud ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.4

/
5

16.6K reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Salesforce Sales Cloud pros and cons

Potential strengths

  • Works well for teams that want one place to keep routine work visible.
  • Supports faster iteration when responsibilities and review steps are clearly defined.
  • Fits businesses that value practical workflows over complex configuration at the start.

Points to verify

  • Do your teams already agree on ownership and decision rules for this area of work?
  • Is your team ready for the permission and sharing model that comes with day-to-day use?
  • Will this tool reduce handoffs for your current team pattern, or add another handoff point?
Buyer fit

Who uses Salesforce Sales Cloud?

Sales Cloud 360 is for construction companies of all sizes that want to implement a powerful CRM to systematize their business development, improve client and partner relationships, and bring more structure to their sales and pre-construction processes.

Feature research

Salesforce Sales Cloud features

These are common features buyers compare in Construction CRM Software. Product-specific availability should be confirmed with the vendor.

Client Tracking

Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.

Contract/License Management

Helps buyers judge whether contract or license management fits the way their team handles construction crm work.

Forecasting

Helps buyers judge whether forecasting fits the way their team handles construction crm work.

Project Management

Helps buyers judge whether project management fits the way their team handles construction crm work.

Quotes/Estimates

Connects money-related work with the rest of the construction crm process so charges, approvals, and records are easier to review.

Sales Pipeline Management

Helps buyers judge whether sales pipeline management fits the way their team handles construction crm work.

Scheduling

Helps buyers judge whether scheduling fits the way their team handles construction crm work.

Pricing

Salesforce Sales Cloud pricing

Starting price Pricing not listed

Pricing model: Per User

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Salesforce Sales Cloud alternatives

Compare Salesforce Sales Cloud with other Construction CRM Software tools that buyers often evaluate.

HubSpot CRM by HubSpot

4.5 (3.0K)

HubSpot CRM helps teams in construction crm software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already d...

JOBPROGRESS by JobProgress

4.4 (350)

JOBPROGRESS is aimed at contractors who need one place to manage jobs, customers, schedules, invoices, and team updates. It is worth testing with a real field-to-office workflow.

Quickbase by Quickbase

4.5 (238)

Quickbase is a flexible option for construction teams that need custom CRM and operations apps without writing code. It is worth comparing when standard construction software canno...

BuildingConnected by Autodesk

4.6 (187)

BuildingConnected is for construction teams in preconstruction who want a more structured path for discovering opportunities, managing invitations, and handling bid-related risk vi...

Cosential by Cosential

4.4 (69)

Cosential is a leading Growth and Relationship Management (GRM) software, effectively a specialized CRM, for the commercial construction industry. It is used by more commercial con...

Projul by Projul

4.9 (20)

Projul is a construction management software meticulously designed for the needs of small to medium-sized construction companies and contractors. Its philosophy centers on simplici...

Albi by Albiware

4.6 (20)

Albi is a specialized job management system created exclusively for the restoration industry, born from the firsthand frustration of restoration contractors with existing software...

Builder Prime by Builder Prime

4.9 (13)

Builder Prime is a purpose-built Customer Relationship Management and production management platform designed exclusively for home improvement contractors, rejecting the one-size-f...

Software reviews

Salesforce Sales Cloud software reviews

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FAQ

Salesforce Sales Cloud FAQs

Teams that need a reliable core workflow for coordinating customer and project relationships and want less process overhead usually get the best start.

Run a one-week pilot with one team and compare execution speed, handoffs, and communication clarity against your current setup.

Adoption usually slows when roles and ownership are unclear. Clear rules matter more than feature depth in early use.

Yes, keep legacy tools in place while the pilot team runs on the new tool for one workflow, then expand only if results are consistent.

Verify approval flow, access control, version expectations, and reporting reliability with the team that owns the process.

Create a one-month shortlist criteria list, then compare actual completion speed and update quality after every weekly cycle.
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