ResNexus by ResNexus
ResNexus helps hospitality operators manage online bookings, guest records, reservation sources, group reservations, and reminders. It is worth checking if your property needs book...
Hospitality Property Management Software
RMS Cloud reviews and summary
RMS Cloud is an innovative, cloud-based property management system (PMS) catering to the diverse needs of full-service, limited-service, and self-service hotels and resorts. The software is designed to help properties maximize revenue, save time and money, and enhance the guest experience through tailored functionality. It supports core hotel operations including reservations, front desk management, housekeeping, billing, and reporting. By offering a solution that adapts to a property's unique operational goals, RMS Cloud has helped thousands of hospitality businesses increase bookings, build stronger guest connections, and run their operations more efficiently and profit... This software is designed for hoteliers, resort managers, and property owner...
Best for
This software is designed for hoteliers, resort managers, and property owners across the spectrum of hospitality services, from boutique hotels to large chains. It is ideal for general managers, front office managers, and revenue managers seeking a modern, cloud-based system to streamline operations, drive revenue, and improve service delivery without the burden of maintaining on-premise hardware and software.
Starting price
Pricing not listed
Vendor
RMS
Key takeaways
Our verdict
Our verdict is that RMS Cloud is a robust and adaptable PMS that successfully leverages cloud technology to meet the varied demands of the hospitality industry. Its focus on helping properties achieve specific operational and financial goals, combined with a proven track record, makes it a reliable and scalable partner for hotels and resorts aiming to modernize their systems and enhance their competitive edge in a dynamic market.
Quick facts
RMS Cloud at a glance
Overall rating
4.4/5
Reviews
354
Starting price
Pricing not listed
Vendor
RMS
Founded
1983
Location
United States
Ratings
RMS Cloud ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
RMS Cloud pros and cons
Potential strengths
- Built for hospitality property management across full-service, limited-service, and self-service hotels and resorts.
- Also positioned for B&Bs, serviced apartments, motels, lodges, parks, campgrounds, marinas, day spas, shopping centres, and student accommodation.
- Cloud, desktop, and mobile access options can support teams working across front office, management, and off-site roles.
- Support and training listings cover phone, chat, knowledgebase, live online training, documentation, and videos.
Points to verify
- Confirm whether RMS Cloud supports the exact property type, booking model, and guest workflow you run.
- Test daily front-office, management, and mobile use cases before replacing an existing PMS.
- Review reporting, guest communication, and booking-growth needs against the workflows available in your plan.
- Check onboarding, support hours, and training requirements for seasonal or multi-role staff.
Buyer fit
Who uses RMS Cloud?
This software is designed for hoteliers, resort managers, and property owners across the spectrum of hospitality services, from boutique hotels to large chains. It is ideal for general managers, front office managers, and revenue managers seeking a modern, cloud-based system to streamline operations, drive revenue, and improve service delivery without the burden of maintaining on-premise hardware and software.
Feature research
RMS Cloud features
These are common features buyers compare in Hospitality Property Management Software. Product-specific availability should be confirmed with the vendor.
Integrated Accounting
Integrated financial tools within the platform that eliminate the need for external third-party software.
Catering Operations Oversight
Oversees all operations and processes related to catering services.
CRM Integration
Sync with CRM systems to centralize customer data and streamline business relationships.
Workforce Management
Monitor staff scheduling, work availability, and individual performance metrics.
Long-Term Accommodation Solutions
Intended for organizations specializing in extended stays, typically longer than one week.
Holiday Rental Software
Specifically created for managing vacation rental properties.
Distribution Channel Connectivity
Integrates with various channels like online travel agencies and global distribution systems to list rates and occupancy.
Customer Loyalty Programs
Enable customers to accumulate points for repeat business that can be redeemed for future discounts.
Maintenance Planning
Evaluate and schedule maintenance tasks and upgrades to extend the lifespan of physical infrastructure.
Automated Marketing Tools
Streamline and analyze marketing efforts, including brand outreach and promotional campaigns.
Multiple Location Support
Supports operations across multiple physical locations.
Web-Based Scheduling
Permit customers to book and manage their own appointments through a web interface.
Pricing
RMS Cloud pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Other
Pricing can change. Confirm current plans and terms with the vendor.
Compare
RMS Cloud alternatives
Compare RMS Cloud with other Hospitality Property Management Software tools that buyers often evaluate.
eZee Absolute by eZee Technosys
eZee Absolute is a cloud hotel PMS for properties comparing reservations, billing, housekeeping, and front office workflows. It is worth testing if booking engine and channel manag...
Sirvoy by Sirvoy
Sirvoy is a property management and booking option for smaller accommodation providers that want direct reservations, channel management, and a simple admin workflow. Buyers should...
Hotelogix by Hotelogix
Hotelogix is a practical option for hotel teams that need online reservations and front-office operations to move faster. As a cloud-based hotel management system, it is best evalu...
WebRezPro by World Web Technologies
WebRezPro is cloud based property management software for lodging operators that need to run reservations and daily operations across hotels, rentals, hostels, campgrounds, and gro...
Frontdesk Anywhere by Frontdesk Anywhere
Frontdesk Anywhere is a cloud-based hotel property management system that bundles a commission-free booking engine, channel manager, and payment processing into one platform. It is...
ThinkReservations by ThinkReservations
ThinkReservations combines PMS, booking engine, and channel manager for independent lodging operators, especially boutique and property groups. The practical value is faster rate a...
Hospitable.com by Hospitable.com
Hospitable.com automates guest messaging and task coordination for short-term rental hosts on Airbnb, Booking.com, and Vrbo. It handles check-in instructions, FAQs, review requests...
Software reviews
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FAQ
RMS Cloud FAQs
RMS Cloud is used as cloud-based hospitality property management software for hotels, resorts, and other accommodation or guest-service operations.
RMS Cloud is positioned for small to large hotels and resorts, B&Bs, serviced apartments, motels, lodges, parks, campgrounds, marinas, day spas, shopping centres, and student accommodation.
RMS Cloud is listed for cloud and web access, Mac, Windows, Android, iPhone, and iPad.
On-premise Windows and Linux deployment are not listed as enabled for RMS Cloud.
Listed support options include email help desk, FAQ forum, knowledgebase, phone support, 24/7 live representative support, and chat.
Buyers should verify property-type fit, booking workflow, guest communication needs, reporting, mobile access, staff training, and support coverage.
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