RMS Cloud by RMS
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Hospitality Property Management Software
ReservationKey reviews and summary
ReservationKey is a web-based booking system built for cost-conscious businesses in the lodging industry. It provides a comprehensive suite of tools needed to manage online reservations, including a booking engine for websites, availability and rate management, and payment processing, all accessible through a standard web browser. Its value proposition emphasizes delivering rich functionality—comparable to more expensive systems—at a fraction of the price, making advanced booking technology accessible to smaller properties and budget-constrained operations. This system is targeted at small hotels, motels, inns, B&Bs, and vacation rental owners who need an effective online booking solution but have limited budgets. It is ideal for owner-operators and...
Best for
This system is targeted at small hotels, motels, inns, B&Bs, and vacation rental owners who need an effective online booking solution but have limited budgets. It is ideal for owner-operators and managers who prioritize affordability and essential features over extensive bells and whistles, and who are comfortable with a software-as-a-service (SaaS) model accessed online.
Starting price
$29.00 Per-Month
Vendor
ReservationKey
Key takeaways
Our verdict
ReservationKey's focus on being cost-effective and feature-rich is a compelling combination for the budget segment. It promises to democratize access to capable booking technology. The key to its success is ensuring that the 'feature rich' claim holds true for the user's specific needs and that the lower price does not come with compromises in reliability, customer support, or critical security features for handling payments.
Quick facts
ReservationKey at a glance
Overall rating
4.9/5
Reviews
95
Starting price
$29.00 Per-Month
Vendor
ReservationKey
Founded
2007
Location
United States
Ratings
ReservationKey ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
ReservationKey pros and cons
Potential strengths
- Good starting point for independent operators who need reservation management without building an internal tech stack.
- Browser-based access supports teams that prefer lightweight operations and simple user onboarding.
- The profile includes booking, availability, and rate features commonly expected in a single PMS flow for small teams.
Points to verify
- Check whether your reservation rules, rate structures, and availability logic match your current booking practices.
- Confirm payment handling, payout timing, and reconciliation process before moving from your current checkout path.
- Verify your channel strategy: website and other sales routes all have to stay usable in the same workflow.
- Pilot migration with a live property and a short historical period so you can confirm no reservation data is dropped.
Buyer fit
Who uses ReservationKey?
This system is targeted at small hotels, motels, inns, B&Bs, and vacation rental owners who need an effective online booking solution but have limited budgets. It is ideal for owner-operators and managers who prioritize affordability and essential features over extensive bells and whistles, and who are comfortable with a software-as-a-service (SaaS) model accessed online.
Feature research
ReservationKey features
These are common features buyers compare in Hospitality Property Management Software. Product-specific availability should be confirmed with the vendor.
Integrated Accounting
Integrated financial tools within the platform that eliminate the need for external third-party software.
Catering Operations Oversight
Oversees all operations and processes related to catering services.
CRM Integration
Sync with CRM systems to centralize customer data and streamline business relationships.
Workforce Management
Monitor staff scheduling, work availability, and individual performance metrics.
Long-Term Accommodation Solutions
Intended for organizations specializing in extended stays, typically longer than one week.
Holiday Rental Software
Specifically created for managing vacation rental properties.
Distribution Channel Connectivity
Integrates with various channels like online travel agencies and global distribution systems to list rates and occupancy.
Customer Loyalty Programs
Enable customers to accumulate points for repeat business that can be redeemed for future discounts.
Maintenance Planning
Evaluate and schedule maintenance tasks and upgrades to extend the lifespan of physical infrastructure.
Automated Marketing Tools
Streamline and analyze marketing efforts, including brand outreach and promotional campaigns.
Multiple Location Support
Supports operations across multiple physical locations.
Web-Based Scheduling
Permit customers to book and manage their own appointments through a web interface.
Pricing
ReservationKey pricing
Starting price
$29.00 Per-Month
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
ReservationKey alternatives
Compare ReservationKey with other Hospitality Property Management Software tools that buyers often evaluate.
ResNexus by ResNexus
ResNexus helps hospitality operators manage online bookings, guest records, reservation sources, group reservations, and reminders. It is worth checking if your property needs book...
eZee Absolute by eZee Technosys
eZee Absolute is a cloud hotel PMS for properties comparing reservations, billing, housekeeping, and front office workflows. It is worth testing if booking engine and channel manag...
Sirvoy by Sirvoy
Sirvoy is a property management and booking option for smaller accommodation providers that want direct reservations, channel management, and a simple admin workflow. Buyers should...
Hotelogix by Hotelogix
Hotelogix is a practical option for hotel teams that need online reservations and front-office operations to move faster. As a cloud-based hotel management system, it is best evalu...
WebRezPro by World Web Technologies
WebRezPro is cloud based property management software for lodging operators that need to run reservations and daily operations across hotels, rentals, hostels, campgrounds, and gro...
Frontdesk Anywhere by Frontdesk Anywhere
Frontdesk Anywhere is a cloud-based hotel property management system that bundles a commission-free booking engine, channel manager, and payment processing into one platform. It is...
ThinkReservations by ThinkReservations
ThinkReservations combines PMS, booking engine, and channel manager for independent lodging operators, especially boutique and property groups. The practical value is faster rate a...
Software reviews
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FAQ
ReservationKey FAQs
The profile fits hotels, motels, inns, campgrounds, and vacation rentals where owner-operators want practical online booking coverage.
It is positioned for cost-conscious lodging teams and small to mid-size operators. Larger multi-property groups should validate scale and role controls against their internal policies.
It is presented as a booking and reservation platform with availability, rates, and payment workflows. Confirm your OTA and walk-in workflows are also covered during evaluation.
Lower-complexity platforms can be easier to run, but they can also require tighter process discipline. Confirm required hospitality features are available before retiring older tools.
Run a limited trial with one property, compare booking conversion, payment completion, and guest communication response times against your current setup.
Yes, it is described as browser-accessible. Confirm internet reliability, access controls, and support response expectations for your staff before finalizing.
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