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IT Asset Management Software
Openser reviews and summary
Openser is a Software for Service Management based on ITIL best practices, primarily supporting ITSM and Customer Service Center functions. It manages the entire service journey from initial contact to closure, helping control service times and measure user satisfaction. As a Pink Elephant certified and award-winning solution, it offers a variety of functions including customizable workflows, a ticket console, dashboards, activity logs, and notification/escalation systems to ensure efficient and standardized service delivery. Openser is intended for IT service desks and customer service centers across various industries that seek a best-practice-driven, certified ITSM platform to streamline service requests, improve response times, and enhance user s...
Best for
Openser is intended for IT service desks and customer service centers across various industries that seek a best-practice-driven, certified ITSM platform to streamline service requests, improve response times, and enhance user satisfaction through structured workflows.
Starting price
$207.00 Per-Month
Category
IT Asset Management Software
Vendor
Openser
Key takeaways
Our verdict
Our verdict is that Openser is a credible, best-practice-aligned ITSM tool. Its certification and award-winning status lend it authority, and its focus on the end-to-end service process makes it a reliable choice for organizations aiming to professionalize their service management operations.
Quick facts
Openser at a glance
Overall rating
4.5/5
Reviews
2
Starting price
$207.00 Per-Month
Vendor
Openser
Founded
25
Location
Mexico
Category
IT Asset Management Software
Ratings
Openser ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Openser pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Openser?
Openser is intended for IT service desks and customer service centers across various industries that seek a best-practice-driven, certified ITSM platform to streamline service requests, improve response times, and enhance user satisfaction through structured workflows.
Feature research
Openser features
These are common features buyers compare in IT Asset Management Software. Product-specific availability should be confirmed with the vendor.
Compliance Audit Oversight
Organize and perform audits to ensure compliance with legal and internal standards.
Regulatory Compliance Tracking
Monitor and report on regulatory data for both internal leadership and external regulatory bodies.
IT Configuration Control
Catalog and maintain IT assets and their interdependencies across the service landscape.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Asset Financial Tracking
Monitor financial data related to assets, including budgets, equipment costs, and revenue.
Inventory & Stock Control
Monitor stock levels and manage resource quantities to ensure consistent supply availability.
Maintenance Planning
Evaluate and schedule maintenance tasks and upgrades to extend the lifespan of physical infrastructure.
Purchasing Management
Streamline and oversee all processes related to acquiring goods and services.
Goods/Services Requisition
Process, authorize, and revoke requests for goods and services procurement.
Vendor Relationship Management
Oversee supplier interactions and history to manage vendor relationships effectively.
Pricing
Openser pricing
Starting price
$207.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Openser alternatives
Compare Openser with other IT Asset Management Software tools that buyers often evaluate.
Oracle PeopleSoft by Oracle
Oracle PeopleSoft fits buyers looking at IT asset management inside a larger PeopleSoft environment. It is most relevant when asset financials, contracts, maintenance, and procurem...
AssetCloud by Wasp Barcode Technologies
AssetCloud helps teams track physical assets, run audits, and see who has what. It is especially worth testing if barcode scanning, mobile updates, and Wasp hardware compatibility...
SmartDeploy by SmartDeploy
SmartDeploy is an endpoint management platform that provides centralized OS deployment, imaging, and device management for 50 to 50,000 endpoints. Its layered architecture combines...
BMC Helix ITSM by BMC Software
An AI-infused IT service management platform designed to modernize how large organizations handle incident, problem, and change management. It goes beyond basic ticketing by adding...
Device42 by Device42
Device42 is an advanced discovery and dependency mapping system for hybrid IT infrastructure. It provides continuous, automated discovery of hardware, software, and applications ac...
Lansweeper by Lansweeper
Lansweeper is an IT asset discovery and management software that automatically scans and inventories all hardware and software assets connected to a network. It builds a detailed,...
SapphireIMS by Tecknodreams Software Consulting
SapphireIMS, from Tecknodreams Software Consulting, is a comprehensive IT Asset Management solution that manages the entire IT asset lifecycle from procurement to retirement. It pr...
Software reviews
Openser software reviews
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FAQ
Openser FAQs
Openser is a Software for Service Management based on ITIL best practices, primarily supporting ITSM and Customer Service Center functions. It manages the entire service journey from initial contact to closure, helping control service times and measure user satisfaction. As a Pink Elephant certified and award-winning solution, it offers a variety of functions including customizable workflows, a ticket console, dashboards, activity logs, and notification/escalation systems to ensure efficient and standardized service delivery.
Openser is intended for IT service desks and customer service centers across various industries that seek a best-practice-driven, certified ITSM platform to streamline service requests, improve response times, and enhance user satisfaction through structured workflows.
Openser pricing is listed from $207.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Openser is listed in IT Asset Management Software.
Openser is listed with Openser as the vendor.
Buyers often compare Openser with other IT Asset Management Software tools such as EZOfficeInventory, Oracle PeopleSoft, AssetCloud, SmartDeploy. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Openser.
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