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Lightspeed reviews and summary
LightspeedEVO, developed by CDK Global, is an intuitive and fully integrated dealer management system (DMS) designed to help automotive dealerships grow their business. The platform consolidates key dealership functions—including vehicle inventory management, sales and F&I (Finance and Insurance), service department operations, parts management, and customer relationship management—into a single, cohesive platform. By streamlining these interconnected processes, LightspeedEVO empowers dealerships to increase sales efficiency, improve customer service, optimize back-office operations, and gain deeper insights into business performance, all aimed at enhancing profitability... This DMS is targeted at automotive dealerships of various sizes, including ne...
Best for
This DMS is targeted at automotive dealerships of various sizes, including new car franchises and used car retailers. It is ideal for dealership principals, general managers, and department heads in sales, service, and parts who need a unified system to manage the complex workflow of a modern automotive retail and service operation efficiently.
Starting price
Pricing not listed
Category
Marine Software
Vendor
CDK Global
Key takeaways
Our verdict
Our verdict is that LightspeedEVO represents a comprehensive and user-friendly approach to dealership management. Its integrated nature addresses the critical need for data flow between sales, service, and parts departments. For dealerships looking to replace disparate systems or upgrade from legacy software, it offers a modern platform to streamline operations, improve team collaboration, and drive business growth through better process management and cus...
Quick facts
Lightspeed at a glance
Overall rating
4/5
Reviews
145
Starting price
Pricing not listed
Vendor
CDK Global
Founded
1974
Location
United States
Category
Marine Software
Ratings
Lightspeed ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Lightspeed pros and cons
Potential strengths
- Designed for dealer operations that need sales, service, and customer work connected in one platform.
- The buyer fit includes marine and boat dealers, powersports dealers, motorcycle retailers, RV dealers, rental teams, and storage management.
- Listed deployment options include web based access, Desktop Windows, and On-Premise Windows.
- Training options include in-person, live online, webinars, documentation, and videos.
Points to verify
- Confirm whether the version you are evaluating is the right fit for your dealership type and location count.
- Map your sales, parts, service, CRM, rental, storage, and payroll workflows before the demo.
- Ask how data moves between departments so staff are not re-entering the same customer or unit details.
- Review implementation, training, and support expectations for each department that will rely on the system.
Buyer fit
Who uses Lightspeed?
This DMS is targeted at automotive dealerships of various sizes, including new car franchises and used car retailers. It is ideal for dealership principals, general managers, and department heads in sales, service, and parts who need a unified system to manage the complex workflow of a modern automotive retail and service operation efficiently.
Feature research
Lightspeed features
These are common features buyers compare in Marine Software. Product-specific availability should be confirmed with the vendor.
Accounting Integration
Native financial tracking or seamless connection with external accounting software.
Marine Ballast Table
Calculates and manages ballast requirements for marine vessels, ensuring stability and safety.
Watercraft Maintenance
Manages schedules, tasks, and records for efficient boat maintenance and upkeep.
Management of Marina Operations
Comprehensive solution for managing marina operations, including slip rentals and services.
Crew Management for Maritime
Manages crew schedules, certifications, and compliance for maritime operations and vessels.
Route Optimization
Generate navigation paths and daily work plans to enhance the efficiency of employee scheduling.
Calendar & Resource Scheduling
Coordinate calendar availability and allocate time windows for specific personnel and equipment.
Inventory & Data Retention
Manage the secure retention of items or data for specific durations.
Pricing
Lightspeed pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Usage Based
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Lightspeed alternatives
Compare Lightspeed with other Marine Software tools that buyers often evaluate.
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BiT Dealership Software by BiT Dealership Software
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Marina Master by IRM
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HarbaMaster by Harba
HarbaMaster is a purpose-built, cloud-based marina management software focused on digitalizing and automating repetitive, time-consuming administrative tasks to drive operational e...
Software reviews
Lightspeed software reviews
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FAQ
Lightspeed FAQs
Lightspeed is listed as an integrated dealer management system for businesses such as marine, powersports, motorcycle, RV, rental, and storage operations.
Sales, service, parts, CRM, rental, storage, payroll, and back office teams may be involved, depending on how the dealership uses the platform.
No. The buyer fit also mentions powersports dealers, motorcycle retailers, recreational vehicle dealers, rental operations, and storage management.
The profile lists Cloud, SaaS, Web-Based access, Desktop Windows, and On-Premise Windows as enabled platform options.
Email help desk and phone support are listed. Buyers should confirm coverage hours, response expectations, and support channels during evaluation.
Check fit by dealership type, department workflow coverage, reporting needs, data migration, training plan, and how well staff can use the system during busy sales and service periods.
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