Know Your NPS by Know Your NPS

Know Your NPS software reviews, alternatives, pricing, & feature 2026

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NPS Software

Know Your NPS reviews and summary

Know Your NPS is a feedback platform focused on helping online businesses achieve exponential user growth. It utilizes the Net Promoter Score (NPS) framework through targeted surveys to listen to customers, measure their loyalty, and most importantly, act on the insights gathered. The platform is built on the principle that systematic feedback collection and rapid response are key to improving products, services, and customer satisfaction, which in turn drives referrals and user base expansion. It provides the tools to close the feedback loop, turning customer insights into concrete growth actions. This platform is targeted at online businesses, SaaS companies, e-commerce brands, and digital startups whose growth is heavily influenced by user satisfa...

Best for

This platform is targeted at online businesses, SaaS companies, e-commerce brands, and digital startups whose growth is heavily influenced by user satisfaction and word-of-mouth. It is suited for founders, growth marketers, and product managers who need a lean, action-oriented feedback system.

Starting price $49.00 Per-Month
Category NPS Software
Vendor Know Your NPS
Key takeaways

Our verdict

Our verdict is that Know Your NPS successfully connects customer feedback directly to growth objectives. Its action-focused philosophy makes it more than just a measurement tool; it's a growth lever for online businesses that understand the critical link between customer loyalty and sustainable expansion.

Quick facts

Know Your NPS at a glance

Starting price $49.00 Per-Month
Vendor Know Your NPS
Location United Kingdom
Category NPS Software
Ratings

Know Your NPS ratings

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Decision notes

Know Your NPS pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • Starting price is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses Know Your NPS?

This platform is targeted at online businesses, SaaS companies, e-commerce brands, and digital startups whose growth is heavily influenced by user satisfaction and word-of-mouth. It is suited for founders, growth marketers, and product managers who need a lean, action-oriented feedback system.

Feature research

Know Your NPS features

These are common features buyers compare in NPS Software. Product-specific availability should be confirmed with the vendor.

Anonymized Feedback

Enable reviewers to submit feedback anonymously to foster more transparent and honest dialogue.

Mobile Device Surveys

Distributes surveys through mobile devices.

Omnichannel Distribution

Supports multiple channels for survey distribution, including email, social media, and direct web links.

Multilingual Support

Provide system support and localization for various international languages and dialects.

Negative Feedback Resolution

Monitor and address unfavorable customer reviews or feedback to mitigate reputation risks.

Customer NPS Tracking

The specific calculation and tracking of the Net Promoter Score for a user base.

Employee Net Promoter Score

Calculates the Net Promoter Score (NPS) for employees.

Employee Pulse Surveys

Short, frequent surveys used to monitor team sentiment and workplace culture.

Contact Segmentation

Categorize contacts or leads into groups based on shared attributes and characteristics.

Text Analytics

Automated extraction and classification of insights from textual sources like emails or reviews.

Free-form Text Input

Provides an open text box field for input.

External App Integrations

Extend system functionality by connecting with external software applications and services.

Pricing

Know Your NPS pricing

Starting price $49.00 Per-Month

Pricing model: Flat Rate

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Know Your NPS alternatives

Compare Know Your NPS with other NPS Software tools that buyers often evaluate.

SurveySparrow by SurveySparrow

4.4 (55)

SurveySparrow transforms traditional surveys into engaging, conversational experiences. Its unique mobile-first, chat-like interface significantly boosts response rates by making s...

Doter by Doter

4.3 (6)

Doter is a customer retention and reputation management platform that focuses on improving Net Promoter Score (NPS) to reduce churn and optimize customer acquisition costs. The pla...

SightMill by SightMill

4.8 (4)

SightMill is a customer (and employee) satisfaction platform centered around the Net Promoter Score (NPS) methodology. It helps successful organizations systematically ask for, ana...

SoluCX by SoluCX

5 (1)

SoluCX is a dedicated software platform that utilizes Net Promoter Score (NPS) metrics to comprehensively measure consumer satisfaction with a company's products and services. It c...

Software reviews

Know Your NPS software reviews

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FAQ

Know Your NPS FAQs

Know Your NPS is a feedback platform focused on helping online businesses achieve exponential user growth. It utilizes the Net Promoter Score (NPS) framework through targeted surveys to listen to customers, measure their loyalty, and most importantly, act on the insights gathered. The platform is built on the principle that systematic feedback collection and rapid response are key to improving products, services, and customer satisfaction, which in turn drives referrals and user base expansion. It provides the tools to close the feedback loop, turning customer insights into concrete growth actions.

This platform is targeted at online businesses, SaaS companies, e-commerce brands, and digital startups whose growth is heavily influenced by user satisfaction and word-of-mouth. It is suited for founders, growth marketers, and product managers who need a lean, action-oriented feedback system.

Know Your NPS pricing is listed from $49.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.

Know Your NPS is listed in NPS Software.

Know Your NPS is listed with Know Your NPS as the vendor.

Buyers often compare Know Your NPS with other NPS Software tools such as SurveySparrow, Doter, SightMill, SoluCX. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Know Your NPS.
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