Hg Mercury CRM by Mercury Healthcare

Hg Mercury CRM software reviews, alternatives, pricing, & feature 2026

4.7/5 from 6 reviews and ratings
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Healthcare CRM Software

Hg Mercury CRM reviews and summary

Hg Mercury CRM (Healthgrades CRM), from Mercury Healthcare, is a customer relationship management platform built on a foundation specifically designed for the healthcare industry, backed by over 30 years of domain experience. It is scalable for teams of any size and leverages powerful data insights from Healthgrades.com. The CRM equips users with sophisticated tools for opportunity analysis and predictive modeling to identify high-value prospects. It also includes comprehensive campaign management and automation capabilities, alongside omnichannel reporting dashboards that provide a unified view of marketing and sales performance across all channels. Hg Mercury CRM is targeted at sales, marketing, and physician liaison teams within hospitals, health...

Best for

Hg Mercury CRM is targeted at sales, marketing, and physician liaison teams within hospitals, health systems, large medical groups, and specialty practices. It is designed for organizations that require a healthcare-specific CRM to manage physician referrals, patient acquisition campaigns, and complex stakeholder relationships in a competitive market.

Starting price Pricing not listed
Vendor Mercury Healthcare
Key takeaways

Our verdict

Our verdict is that Hg Mercury CRM is a robust and industry-savvy solution that benefits greatly from its deep integration with Healthgrades data and decades of healthcare focus. Its predictive analytics and campaign tools make it a strong choice for healthcare organizations aiming to optimize their sales conversions and marketing ROI.

Quick facts

Hg Mercury CRM at a glance

Overall rating 4.7/5
Reviews 6
Starting price Pricing not listed
Vendor Mercury Healthcare
Founded 1998
Location United States
Ratings

Hg Mercury CRM ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.7

/
5

6 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Hg Mercury CRM pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
Buyer fit

Who uses Hg Mercury CRM?

Hg Mercury CRM is targeted at sales, marketing, and physician liaison teams within hospitals, health systems, large medical groups, and specialty practices. It is designed for organizations that require a healthcare-specific CRM to manage physician referrals, patient acquisition campaigns, and complex stakeholder relationships in a competitive market.

Feature research

Hg Mercury CRM features

These are common features buyers compare in Healthcare CRM Software. Product-specific availability should be confirmed with the vendor.

Segment-Based Targeting

Segment populations using specific demographics to tailor engagement strategies and marketing content.

Marketing Campaign Management

Organize and execute a series of marketing initiatives designed to achieve specific business targets.

Automated Marketing Tools

Streamline and analyze marketing efforts, including brand outreach and promotional campaigns.

Patient Health Records

Maintains comprehensive records of patients' medical histories.

Patient Outreach & Interaction

Manages communications between the company and patients through various channels like messages, SMS, emails, and phone calls.

Patient Flow Coordination

Supervision of patient flow and queue status within clinical or hospital environments.

Doctor Schedule & Data Management

Organizes and tracks physician schedules and relevant information.

Predictive Data Modeling

Utilize historical data trends to forecast future outcomes and behaviors.

Pricing

Hg Mercury CRM pricing

Starting price Pricing not listed

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Hg Mercury CRM alternatives

Compare Hg Mercury CRM with other Healthcare CRM Software tools that buyers often evaluate.

TynetOnline by Tynet USA

5 (26)

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Club Automation by Daxko

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Club Automation by Daxko is a club acceleration platform built by operators for operators. This web-based management solution is designed to streamline and automate processes acros...

MDprospects by Patient Spectrum

4.6 (5)

MDprospects, by Patient Spectrum, is a web-based lead management software crafted for physician practices. It provides a centralized system for tracking patient inquiries and manag...

HUMHEALTH by Humworld

4 (5)

HUMHEALTH, developed by Humworld, is a Chronic Care Management (CCM) solution designed to help medical practices provide and bill for non-face-to-face care to patients with multipl...

Health System Growth by Welltok

4.5 (4)

Health System Growth by Welltok is a comprehensive consumer activation and population health solution proven to help health systems acquire and retain more patients, drive utilizat...

Real Home Finders by NOCON Solutions

5 (3)

Real Home Finders, by NOCON Solutions, is a cloud-based video consultation platform that creates a virtual ecosystem connecting patients with key healthcare stakeholders. It facili...

Surglogs by Surglogs

5 (3)

Surglogs is an all-in-one digital regulatory compliance platform designed specifically for surgical centers, hospitals, and other healthcare facilities. It aims to replace outdated...

KEA by VSM Software

5 (1)

KEA, from VSM Software, is a comprehensive suite of solutions designed to empower Sales and Marketing teams within the Pharmaceutical industry and Hospitals. Kea-CRM serves as a tr...

Software reviews

Hg Mercury CRM software reviews

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FAQ

Hg Mercury CRM FAQs

Hg Mercury CRM (Healthgrades CRM), from Mercury Healthcare, is a customer relationship management platform built on a foundation specifically designed for the healthcare industry, backed by over 30 years of domain experience. It is scalable for teams of any size and leverages powerful data insights from Healthgrades.com. The CRM equips users with sophisticated tools for opportunity analysis and predictive modeling to identify high-value prospects. It also includes comprehensive campaign management and automation capabilities, alongside omnichannel reporting dashboards that provide a unified view of marketing and sales performance across all channels.

Hg Mercury CRM is targeted at sales, marketing, and physician liaison teams within hospitals, health systems, large medical groups, and specialty practices. It is designed for organizations that require a healthcare-specific CRM to manage physician referrals, patient acquisition campaigns, and complex stakeholder relationships in a competitive market.

Pricing can change. Confirm current plans and terms with the vendor.

Hg Mercury CRM is listed in Healthcare CRM Software.

Hg Mercury CRM is listed with Mercury Healthcare as the vendor.

Buyers often compare Hg Mercury CRM with other Healthcare CRM Software tools such as TynetOnline, Club Automation, MDprospects, HUMHEALTH. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Hg Mercury CRM.
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