Front by Front

Front software reviews, alternatives, pricing, & feature 2026

4.5/5 from 213 reviews and ratings
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Email Tracking Software

Front reviews and summary

Front is a collaborative email management and productivity platform designed to transform shared inboxes (like info@, sales@, or support@) and individual email accounts into efficient team workflows. It goes beyond simple email tracking by providing shared visibility into email streams, allowing team members to assign, comment on, and internally discuss emails without forwarding or CC'ing. Key features include read receipts to track opens, email templates for consistent responses, sequences and mail merge for outreach automation, and analytics on team email performance. Front centralizes communication from email and other channels, turning email into a collaborative task... Front is built for customer-facing teams such as sales, support, success, and...

Best for

Front is built for customer-facing teams such as sales, support, success, and operations that manage shared email accounts. It is ideal for startups, SMBs, and larger companies where multiple people need visibility and collaboration around email conversations with customers, leads, or partners to ensure timely and coordinated responses.

Starting price $19.00 Per-Year
Vendor Front
Key takeaways

Our verdict

Our verdict is that Front is an innovative and powerful solution for team-based email collaboration. By making email a shared, actionable workflow, it effectively solves the problems of email silos and missed communications, making it an invaluable tool for any team that relies heavily on email for customer interaction and internal coordination.

Quick facts

Front at a glance

Overall rating 4.5/5
Reviews 213
Starting price $19.00 Per-Year
Vendor Front
Founded 2013
Location United States
Ratings

Front ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.5

/
5

213 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Front pros and cons

Potential strengths

  • Front is built around shared inbox collaboration, which can help teams handle customer email without relying on forwarding or long CC chains.
  • Assignments, comments, internal discussion, read receipts, templates, sequences, mail merge, shortcuts, and analytics are named product areas.
  • Support for web, Mac, Windows, Android, iPhone, and iPad gives buyers several ways to match the tool to team habits.
  • Listed support and training options include help desk, phone, chat, knowledgebase, in-person training, live online training, webinars, documentation, and videos.

Points to verify

  • Test shared inbox ownership rules so every message has a clear assignee and escalation path.
  • Check how internal comments and customer replies stay separated before moving sensitive customer conversations into the tool.
  • Review whether read receipts, templates, sequences, mail merge, and shortcuts match your sales or support process.
  • Confirm analytics show the team email metrics managers actually use for coaching and staffing.
Buyer fit

Who uses Front?

Front is built for customer-facing teams such as sales, support, success, and operations that manage shared email accounts. It is ideal for startups, SMBs, and larger companies where multiple people need visibility and collaboration around email conversations with customers, leads, or partners to ensure timely and coordinated responses.

Feature research

Front features

These are common features buyers compare in Email Tracking Software. Product-specific availability should be confirmed with the vendor.

Live Activity Dashboard

A visual overview designed for monitoring real-time system or user activities.

Segment-Based Targeting

Segment populations using specific demographics to tailor engagement strategies and marketing content.

Marketing Campaign Management

Organize and execute a series of marketing initiatives designed to achieve specific business targets.

Click Engagement Tracking

Measure campaign performance by tracking user engagement with specific links.

Centralized Contact Database

A searchable database for organizing contact details, addresses, and social profiles.

Email Distribution

Send targeted email campaigns and newsletters to a broad audience efficiently and effectively.

Email System Integration

Sync with major email providers like Outlook, Gmail, and Yahoo for streamlined communication.

Email Layout Templates

Pre-built layouts for streamlining email creation and design.

Behavioral Triggers

Automate communications or emails triggered by specific customer actions or behaviors.

Asset Geolocation Tracking

Real-time identification of the geographical position of assets or personnel.

Instant Notifications

Instantaneous updates pushed to users immediately following a specific event or trigger.

Team Coordination

Coordinating personnel and resources to achieve specific collective objectives.

Pricing

Front pricing

Starting price $19.00 Per-Year

Pricing model: Per User

Pricing can change. Confirm current plans and terms with the vendor.

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Compare

Front alternatives

Compare Front with other Email Tracking Software tools that buyers often evaluate.

Folio by Amitree

4.6 (71)

Folio by Amitree is a Gmail-connected productivity tool that automatically organizes emails, files, and contacts into 'Smart Folders.' It aims to eliminate time wasted searching fo...

Match My Email by RAE Internet

4.6 (47)

Match My Email (MME) is a sophisticated cloud integration application developed specifically for Salesforce.com. In development since 2009, it is designed as a 'set up and forget'...

QuickMail.io by HCG Partners

4.8 (23)

QuickMail.io is an outbound sales automation platform designed to help sales teams cut through inbox clutter and get more responses. It focuses on sending personalized cold email a...

MailTag by MailTag

3.7 (19)

MailTag is a Chrome extension that adds essential sales productivity features directly to Gmail. It provides email tracking to see when emails are opened, email scheduling to send...

Doubletick by Doubletick

4.4 (7)

Doubletick is a minimalist email tracking solution specifically for Gmail and GSuite. Its primary function is to add visual double check marks to sent emails within the Gmail inter...

InboxAlly by StickySolutions

5 (2)

InboxAlly is a comprehensive email sender reputation management and protection service. It focuses on diagnosing and repairing poor sender reputations that cause emails to be flagg...

Warmy by Warmy

5 (1)

Warmy is an automated email and domain warm-up service designed to establish and maintain a positive sender reputation. The process involves automatically sending a gradually incre...

Software reviews

Front software reviews

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FAQ

Front FAQs

Front is relevant for teams that rely on shared or individual email accounts to manage customer, lead, partner, support, sales, success, or operations conversations.

Front is designed to make email more visible to a team, with assignment, commenting, and internal discussion around messages instead of forwarding or CC chains.

Yes. The profile describes read receipts, email analytics, templates, sequences, mail merge, and shortcuts.

The profile lists Cloud, SaaS, Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, and Mobile iPad.

Teams should test inbox assignment, internal comments, customer reply handling, templates, analytics, automation, mobile access, and permissions for shared accounts.

SoftwareReview helps buyers compare Front with other email tracking and team inbox tools by looking at workflow fit, platform support, rating signals, and evaluation checks.
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