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Trucking Software
GPS Trackit reviews and summary
GPS Trackit's Field Service Manager is a communication and coordination portal built to bridge the gap between office dispatchers and employees in the field. Designed with tablet users in mind, it facilitates two-way messaging, route optimization, and driver time tracking. The software includes customizable digital forms that field workers can complete, streamlining data collection and job reporting. This focus on field communication aims to improve dispatch accuracy, worker accountability, and job completion efficiency. This software is designed for service-based businesses with mobile technicians, delivery drivers, or field workers, such as HVAC, plumbing, landscaping, and home services. It is ideal for companies that prioritize clear, real-time co...
Best for
This software is designed for service-based businesses with mobile technicians, delivery drivers, or field workers, such as HVAC, plumbing, landscaping, and home services. It is ideal for companies that prioritize clear, real-time communication between the office and the field to enhance customer service and operational flow.
Starting price
Pricing not listed
Category
Trucking Software
Vendor
GPS Trackit
Key takeaways
Our verdict
Our final assessment is that GPS Trackit's Field Service Manager effectively addresses the critical need for field-dispatcher communication. Its tablet-friendly design and practical features like messaging and forms make it a valuable tool for improving the coordination and productivity of mobile workforces.
Quick facts
GPS Trackit at a glance
Overall rating
4.6/5
Reviews
216
Starting price
Pricing not listed
Vendor
GPS Trackit
Founded
2002
Location
United States
Category
Trucking Software
Ratings
GPS Trackit ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
GPS Trackit pros and cons
Potential strengths
- Focuses on two way communication between dispatchers and field employees, which can help buyers evaluate office-to-field coordination directly.
- Includes route optimization, driver time clock, and customizable forms, giving field teams several workflow areas to test in one product.
- Designed with tablet users in mind and also lists Android, iPhone, and iPad support.
- Offers broad support and training options, including phone support, 24/7 live rep, chat, documentation, webinars, videos, and in person training.
Points to verify
- Run a dispatch scenario with real field employees to test messaging, route changes, form completion, and time clock use.
- Confirm tablet and mobile device fit, especially if workers use rugged devices, shared tablets, or phones in the field.
- Review how customizable forms are built, assigned, completed, and reviewed by office staff.
- Ask how implementation, training, and support work for teams with drivers or technicians spread across different locations.
Buyer fit
Who uses GPS Trackit?
This software is designed for service-based businesses with mobile technicians, delivery drivers, or field workers, such as HVAC, plumbing, landscaping, and home services. It is ideal for companies that prioritize clear, real-time communication between the office and the field to enhance customer service and operational flow.
Feature research
GPS Trackit features
These are common features buyers compare in Trucking Software. Product-specific availability should be confirmed with the vendor.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Resource Dispatching
Oversee the deployment of staff and equipment to specific locations based on operational requirements.
Fleet Personnel Management
Monitor and manage the staff responsible for operating the corporate fleet.
Driver Payroll Management
Handles payroll for drivers based on various compensation agreements.
Optimized Load Management
Establishes procedures for effective load assembly, routing, and delivery.
Maintenance Planning
Evaluate and schedule maintenance tasks and upgrades to extend the lifespan of physical infrastructure.
Travel Mileage Log
Records miles traveled for the purpose of tax deductions or expense reimbursement.
Quotation & Estimating
Generate professional price quotes and maintain a history of all sent proposals.
Route Optimization
Generate navigation paths and daily work plans to enhance the efficiency of employee scheduling.
Calendar & Resource Scheduling
Coordinate calendar availability and allocate time windows for specific personnel and equipment.
Journey Logging
Maintains a detailed record of journey specifics.
Fleet Usage Monitoring
Observes and manages vehicle usage patterns.
Pricing
GPS Trackit pricing
Starting price
Pricing not listed
Visit Website
Pricing can change. Confirm current plans and terms with the vendor.
Compare
GPS Trackit alternatives
Compare GPS Trackit with other Trucking Software tools that buyers often evaluate.
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Software reviews
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FAQ
GPS Trackit FAQs
GPS Trackit Field Service Manager is used to connect dispatchers with employees in the field. It supports two way messaging, route optimization, driver time clock, and customizable forms.
GPS Trackit is relevant for businesses that coordinate drivers, technicians, or other mobile workers and need a clearer communication flow between the office and the field.
Yes. The product is described as designed with tablet users in mind, and the listed platforms include Android, iPhone, and iPad.
Listed workflow features include two way messaging, route optimization, driver time clock, and customizable forms.
Support options include email help desk, FAQ forum, knowledgebase, phone support, 24/7 live rep, and chat. Training options include in person, live online, webinars, documentation, and videos.
Buyers should test dispatcher messaging, route updates, mobile usability, time clock workflows, form setup, field completion, and how quickly office staff can review submitted information.
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