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EMS Software
FirstResponse911 reviews and summary
FirstResponse911 is a specialized data-sharing and notification platform that automates the flow of 911 call information from a primary Public Safety Answering Point (PSAP) to secondary responders. It continuously monitors the Computer-Aided Dispatch (CAD) system, including narrative updates, and automatically pushes critical call data—such as address changes, priority updates, or scene safety warnings—to fire-rescue teams or private ambulance providers. The system requires acknowledgment of receipt, ensuring critical information is seen. It facilitates mutual aid coordination and efficient dispatching of both public and private emergency resources. This solution is designed for secondary PSAPs, fire-rescue departments, private ambulance companies, a...
Best for
This solution is designed for secondary PSAPs, fire-rescue departments, private ambulance companies, and other agencies that need reliable, real-time access to evolving 911 call data. It is crucial for interoperability efforts and for any organization dispatched based on primary PSAP information, aiming to reduce response times and improve scene awareness.
Starting price
Pricing not listed
Category
EMS Software
Vendor
DataTech911
Key takeaways
Our verdict
Our final assessment is that FirstResponse911 fills a critical niche in the emergency response ecosystem by enhancing interoperability and situational awareness. Its automated, acknowledgment-based data sharing is a significant upgrade over manual radio relays or basic paging systems, making it a valuable tool for improving coordination and safety in multi-agency response scenarios.
Quick facts
FirstResponse911 at a glance
Overall rating
4.9/5
Reviews
12
Starting price
Pricing not listed
Vendor
DataTech911
Founded
1998
Location
United States
Category
EMS Software
Ratings
FirstResponse911 ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
FirstResponse911 pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses FirstResponse911?
This solution is designed for secondary PSAPs, fire-rescue departments, private ambulance companies, and other agencies that need reliable, real-time access to evolving 911 call data. It is crucial for interoperability efforts and for any organization dispatched based on primary PSAP information, aiming to reduce response times and improve scene awareness.
Feature research
FirstResponse911 features
These are common features buyers compare in EMS Software. Product-specific availability should be confirmed with the vendor.
Availability Indicator
Display real-time status of resources or personnel, indicating their readiness or current engagement.
Invoice Item Tracking
Maintain a detailed log of services or products ready for client invoicing.
Automated Daily Summaries
Comprehensive summaries of the previous 24 hours of activity, delivered once per day.
Dispatch Monitoring
Oversee the status and progress of dispatched vehicles or personnel, ensuring efficient operations.
Digital Signature Integration
Securely execute and authenticate documents digitally within the software platform.
EMS Service Roles Time Clock
Track work hours and roles for EMS personnel, ensuring accurate payroll and compliance.
Equipment Asset Tracking
Real-time monitoring of the physical location and status of organizational equipment.
Fleet Vehicle Oversight
Oversee the operation and maintenance of commercial vehicle fleets.
NEMSIS Compliance
Ensure adherence to National EMS Information System (NEMSIS) standards for data collection.
Patient Database
Maintain a secure and comprehensive repository of patient information for healthcare providers.
Point-of-Service Data
Collect and manage data at the exact location where a service is provided or a transaction occurs.
Refusal Statements
Document and manage records of individuals refusing services or medical treatment for compliance.
Pricing
FirstResponse911 pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
FirstResponse911 alternatives
Compare FirstResponse911 with other EMS Software tools that buyers often evaluate.
PharmLogs by PharmLogs
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Traumasoft by eInternet Technologies
Traumasoft positions itself as a complete, all-in-one software platform tailored to meet the diverse needs of an EMS agency. It aims to consolidate multiple critical functions—such...
TripSpark NEMT by TripSpark
TripSpark NEMT is a comprehensive software suite designed specifically for Non-Emergency Medical Transportation (NEMT) providers. It offers complete management of trips, vehicles,...
Ambutrax by Epigate Software
Ambutrax is a complete, web-based management system designed to streamline the administrative and operational functions of EMS and Fire departments, with a core goal of reducing pa...
AngelTrack by AngelTrack
AngelTrack is a fully integrated, NEMSIS-certified cloud-based software platform that runs an entire EMS ambulance operation. It consolidates a wide array of functions—including di...
ESO Solutions Electronic Health Record Software (EHR) by ESO
ESO's Electronic Health Record (EHR) software is designed to make quality EMS documentation efficient and accurate. It features a flexible, user-friendly workflow that guides clini...
AmbuPro EMS by OCI Software
AmbuPro EMS adopts a turnkey approach to EMS software, focusing on ensuring seamless connectivity for ambulance services. Its core function is to streamline patient care reporting...
Software reviews
FirstResponse911 software reviews
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FAQ
FirstResponse911 FAQs
FirstResponse911 is a specialized data-sharing and notification platform that automates the flow of 911 call information from a primary Public Safety Answering Point (PSAP) to secondary responders. It continuously monitors the Computer-Aided Dispatch (CAD) system, including narrative updates, and automatically pushes critical call data—such as address changes, priority updates, or scene safety warnings—to fire-rescue teams or private ambulance providers. The system requires acknowledgment of receipt, ensuring critical information is seen. It facilitates mutual aid coordination and efficient dispatching of both public and private emergency resources.
This solution is designed for secondary PSAPs, fire-rescue departments, private ambulance companies, and other agencies that need reliable, real-time access to evolving 911 call data. It is crucial for interoperability efforts and for any organization dispatched based on primary PSAP information, aiming to reduce response times and improve scene awareness.
Pricing can change. Confirm current plans and terms with the vendor.
FirstResponse911 is listed in EMS Software.
FirstResponse911 is listed with DataTech911 as the vendor.
Buyers often compare FirstResponse911 with other EMS Software tools such as Rescue Hub, PharmLogs, Traumasoft, TripSpark NEMT. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for FirstResponse911.
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