Jobber by Jobber Software
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Field Service Management Software
Salesforce Field Service reviews and summary
Salesforce Field Service, built on the Salesforce CRM platform, is a comprehensive solution that connects back-office operations with field service teams to deliver exceptional customer experiences. It enables organizations to schedule, dispatch, and manage field technicians efficiently, providing customers with real-time updates, mobile worker details, and options for virtual assistance. The deep integration with Salesforce CRM ensures a unified view of the customer, empowering teams to exceed expectations at every service interaction. This solution is ideal for companies with mobile field service or repair teams—such as those in utilities, telecommunications, healthcare, and manufacturing—that use Salesforce CRM and want to extend its capabilities...
Best for
This solution is ideal for companies with mobile field service or repair teams—such as those in utilities, telecommunications, healthcare, and manufacturing—that use Salesforce CRM and want to extend its capabilities to optimize field operations and elevate customer service.
Starting price
$25.00 Per-Month
Category
Field Service Management Software
Vendor
Salesforce
Key takeaways
Our verdict
Salesforce Field Service is a powerful and seamlessly integrated offering for businesses already invested in the Salesforce ecosystem. Its strength in creating connected, customer-centric field service experiences is significant, though it is part of a larger, enterprise-grade platform.
Quick facts
Salesforce Field Service at a glance
Overall rating
4.2/5
Reviews
19
Starting price
$25.00 Per-Month
Vendor
Salesforce
Founded
2003
Location
United States
Category
Field Service Management Software
Ratings
Salesforce Field Service ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Salesforce Field Service pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Salesforce Field Service?
This solution is ideal for companies with mobile field service or repair teams—such as those in utilities, telecommunications, healthcare, and manufacturing—that use Salesforce CRM and want to extend its capabilities to optimize field operations and elevate customer service.
Feature research
Salesforce Field Service features
These are common features buyers compare in Field Service Management Software. Product-specific availability should be confirmed with the vendor.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Contact Information Repository
A unified repository for storing stakeholder details and contact info.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Resource Dispatching
Oversee the deployment of staff and equipment to specific locations based on operational requirements.
Digital Signature Integration
Securely execute and authenticate documents digitally within the software platform.
Inventory & Stock Control
Monitor stock levels and manage resource quantities to ensure consistent supply availability.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Digital Time Tracking
Record and log employee billable hours and duration spent on specific tasks.
Mobile Payment Processing
Accept credit card or manual payments directly at the customer's location.
Quotation & Estimating
Generate professional price quotes and maintain a history of all sent proposals.
Route Optimization
Generate navigation paths and daily work plans to enhance the efficiency of employee scheduling.
Calendar & Resource Scheduling
Coordinate calendar availability and allocate time windows for specific personnel and equipment.
Pricing
Salesforce Field Service pricing
Starting price
$25.00 Per-Month
Visit Website
Pricing model: Per User
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Salesforce Field Service alternatives
Compare Salesforce Field Service with other Field Service Management Software tools that buyers often evaluate.
Verizon Connect by Verizon Connect
Verizon Connect is positioned for organizations managing vehicles, drivers, and compliance-heavy operations. It can strengthen visibility, but buyer fit comes down to installation...
inFlow Inventory by Archon Systems
inFlow Inventory helps teams track stock, parts, tools, purchases, sales, and orders across locations. It is worth checking when inventory mistakes slow down service work, shipping...
ArcGIS by ESRI
ArcGIS is for teams that need serious mapping and spatial analysis, not just a light field service tool. Buyers should check whether its GIS depth matches the work they actually ne...
Kickserv by KickServ
Kickserv is for small field service companies trying to replace paper schedules, estimates, invoices, and payment follow-up. Its QuickBooks connection is worth checking if your off...
GPS Insight by GPS Insight
GPS Insight is aimed at businesses that need clearer fleet visibility, including vehicle location, driver behavior, utilization, routes, and maintenance signals. It is worth compar...
DynaSCAPE by DynaSCAPE Software
DynaSCAPE is built for landscape businesses that want design work and job operations closer together. It is worth a look if polished plans, estimating, scheduling, and billing all...
Badger Maps by Badger Maps
Badger Maps is for field teams that need account coverage and route planning from one working screen. It combines territory maps, schedule planning, and CRM-linked lead data so fie...
Software reviews
Salesforce Field Service software reviews
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FAQ
Salesforce Field Service FAQs
Salesforce Field Service, built on the Salesforce CRM platform, is a comprehensive solution that connects back-office operations with field service teams to deliver exceptional customer experiences. It enables organizations to schedule, dispatch, and manage field technicians efficiently, providing customers with real-time updates, mobile worker details, and options for virtual assistance. The deep integration with Salesforce CRM ensures a unified view of the customer, empowering teams to exceed expectations at every service interaction.
This solution is ideal for companies with mobile field service or repair teams—such as those in utilities, telecommunications, healthcare, and manufacturing—that use Salesforce CRM and want to extend its capabilities to optimize field operations and elevate customer service.
Salesforce Field Service pricing is listed from $25.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Salesforce Field Service is listed in Field Service Management Software.
Salesforce Field Service is listed with Salesforce as the vendor.
Buyers often compare Salesforce Field Service with other Field Service Management Software tools such as Jobber, Verizon Connect, inFlow Inventory, ArcGIS. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Salesforce Field Service.
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