Webex by Cisco
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Call Center Software
Dialfire reviews and summary
Dialfire is a cloud-based outbound call center software that balances a user-friendly interface with a rich set of advanced calling features. It is designed to be accessible and powerful, offering capabilities like predictive dialing, list management, and scripting. A significant commercial advantage is its pricing model, which reportedly charges no setup fees and no recurring monthly fees per agent, making it potentially very cost-effective for scaling outbound operations. Outbound call centers, telemarketing teams, and businesses conducting campaigns that need full-featured software without the complexity of per-agent monthly licensing costs. This profile currently shows 4.8/5 based on 9 reviews and ratings.
Best for
Outbound call centers, telemarketing teams, and businesses conducting campaigns that need full-featured software without the complexity of per-agent monthly licensing costs.
Starting price
Pricing not listed
Category
Call Center Software
Vendor
cloud IT Services
Key takeaways
Our verdict
An attractive and cost-efficient outbound solution that delivers advanced functionality without the burden of traditional per-seat pricing.
Quick facts
Dialfire at a glance
Overall rating
4.8/5
Reviews
9
Starting price
Pricing not listed
Vendor
cloud IT Services
Founded
2010
Location
Germany
Category
Call Center Software
Ratings
Dialfire ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Dialfire pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Dialfire?
Outbound call centers, telemarketing teams, and businesses conducting campaigns that need full-featured software without the complexity of per-agent monthly licensing costs.
Feature research
Dialfire features
These are common features buyers compare in Call Center Software. Product-specific availability should be confirmed with the vendor.
Alerts / Escalation
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Blended Call Center
Helps buyers judge whether blended call center fits the way their team handles call center work.
Call Logging
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Scripting
Helps buyers judge whether call scripting fits the way their team handles call center work.
Campaign Management
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Inbound Call Center
Helps buyers judge whether inbound call center fits the way their team handles call center work.
IVR / Voice Recognition
Helps buyers judge whether IVR or voice recognition fits the way their team handles call center work.
Manual Dialer
Helps buyers judge whether manual dialer fits the way their team handles call center work.
Outbound Call Center
Helps buyers judge whether outbound call center fits the way their team handles call center work.
Predictive Dialer
Helps buyers judge whether predictive dialer fits the way their team handles call center work.
Progressive Dialer
Helps buyers judge whether progressive dialer fits the way their team handles call center work.
Pricing
Dialfire pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Usage Based
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Dialfire alternatives
Compare Dialfire with other Call Center Software tools that buyers often evaluate.
Zendesk by Zendesk
Zendesk helps teams in call center software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, s...
Zoho Desk by Zoho
Zoho Desk helps teams in call center software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined,...
Salesforce Service Cloud by Salesforce
Salesforce Service Cloud is best evaluated as a service platform tied to CRM data, not just call center software. It suits teams that need customer history, case work, and support...
NICE CXone by NICE inContact
NICE CXone is a cloud contact center suite for teams that need routing, IVR, workforce engagement, analytics, AI, and call blending in one operation. It deserves a close test if yo...
CallHippo by CallHippo
CallHippo fits teams that need a business phone setup without a heavy rollout. Use it to compare virtual numbers, call routing, IVR, recording, voicemail, and reporting against you...
Twilio by Twilio
Twilio Flex is for teams that want a programmable cloud contact center instead of a fixed, boxed-in setup. It can be a strong shortlist item if you have the development capacity to...
MiCloud Connect by Mitel Networks
MiCloud Connect is a cloud communications option for businesses that want calls, chat, audio and video conferencing, and screen sharing handled through one collaboration platform.
Software reviews
Dialfire software reviews
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FAQ
Dialfire FAQs
Dialfire is a cloud-based outbound call center software that balances a user-friendly interface with a rich set of advanced calling features. It is designed to be accessible and powerful, offering capabilities like predictive dialing, list management, and scripting. A significant commercial advantage is its pricing model, which reportedly charges no setup fees and no recurring monthly fees per agent, making it potentially very cost-effective for scaling outbound operations.
Outbound call centers, telemarketing teams, and businesses conducting campaigns that need full-featured software without the complexity of per-agent monthly licensing costs.
Pricing can change. Confirm current plans and terms with the vendor.
Dialfire is listed in Call Center Software.
Dialfire is listed with cloud IT Services as the vendor.
Buyers often compare Dialfire with other Call Center Software tools such as Webex, Zendesk, Zoho Desk, Salesforce Service Cloud. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for Dialfire.
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