Avochato by Avochato
Avochato is for teams that want business texting and live chat without a custom build. It fits sales, marketing, and contact center groups that need contact lists, broadcasts, and...
SMS Survey Software
Delighted reviews and summary
Delighted, by Qualtrics, is a comprehensive yet turnkey customer experience (CX) platform trusted by major brands to capture actionable feedback and drive growth. It enables businesses to quickly create, customize, and send NPS and customer satisfaction surveys. The process can be fully automated through 30+ one-click integrations with existing business tools. Designed for ease of use, it requires no design or development resources to set up, allowing companies to rapidly gain insights into customer sentiment and improve their overall experience. Companies of all sizes, particularly product, marketing, and customer success teams at growing brands, that need a simple, powerful, and integrable tool to measure and act on customer feedback without techni...
Best for
Companies of all sizes, particularly product, marketing, and customer success teams at growing brands, that need a simple, powerful, and integrable tool to measure and act on customer feedback without technical overhead.
Starting price
$224.00 Per-Month
Category
SMS Survey Software
Vendor
Qualtrics
Key takeaways
Our verdict
An exceptionally accessible and effective customer feedback platform that democratizes experience management, enabling any team to quickly launch sophisticated surveys and translate responses into business improvements.
Quick facts
Delighted at a glance
Overall rating
4.8/5
Reviews
33
Starting price
$224.00 Per-Month
Vendor
Qualtrics
Founded
2013
Location
United States
Category
SMS Survey Software
Ratings
Delighted ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Delighted pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- High aggregate rating with meaningful review volume.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses Delighted?
Companies of all sizes, particularly product, marketing, and customer success teams at growing brands, that need a simple, powerful, and integrable tool to measure and act on customer feedback without technical overhead.
Feature research
Delighted features
These are common features buyers compare in SMS Survey Software. Product-specific availability should be confirmed with the vendor.
System Notifications
In-system alerts and automated notifications to keep users informed of updates.
Segment-Based Targeting
Segment populations using specific demographics to tailor engagement strategies and marketing content.
Marketing Campaign Management
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
Centralized Contact Database
A searchable database for organizing contact details, addresses, and social profiles.
Bespoke Templates
Develop and save bespoke layouts to be reused across various documents and communications.
Keyword Analytics
Collecting and analyzing data derived from specific keywords used in digital and voice interactions.
Bulk SMS Messaging
Allows for the simultaneous delivery of messages to numerous subscribers.
Personalized SMS Automation
Automates the personalization of text messages through the use of templates and custom data fields.
Multimedia Messaging Service
Enables the sending and receiving of multimedia content, such as photos, videos, and audio.
Reports & Analytics
Analyze and visualize essential performance metrics and data trends.
Pre-Scheduled SMS
Allows for the delivery of single or multiple text messages at pre-set times.
Survey Creation & Management
Tools to design and administrate surveys effectively.
Pricing
Delighted pricing
Starting price
$224.00 Per-Month
Visit Website
Pricing model: Usage Based
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Delighted alternatives
Compare Delighted with other SMS Survey Software tools that buyers often evaluate.
Software reviews
Delighted software reviews
No software reviews yet
No software reviews have been submitted for Delighted yet.
Write the first review
FAQ
Delighted FAQs
Delighted, by Qualtrics, is a comprehensive yet turnkey customer experience (CX) platform trusted by major brands to capture actionable feedback and drive growth. It enables businesses to quickly create, customize, and send NPS and customer satisfaction surveys. The process can be fully automated through 30+ one-click integrations with existing business tools. Designed for ease of use, it requires no design or development resources to set up, allowing companies to rapidly gain insights into customer sentiment and improve their overall experience.
Companies of all sizes, particularly product, marketing, and customer success teams at growing brands, that need a simple, powerful, and integrable tool to measure and act on customer feedback without technical overhead.
Delighted pricing is listed from $224.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
Delighted is listed in SMS Survey Software.
Delighted is listed with Qualtrics as the vendor.
Yes. Use the Write a review button on this page to submit a software review for Delighted.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.