BMC Helix CMDB by BMC Software
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CMDB Software
ServiceNow Configuration Management Database reviews and summary
The ServiceNow Configuration Management Database (CMDB) serves as the central system of record for IT infrastructure and services. It provides a authoritative source for configuration items (CIs), enabling service impact analysis, comprehensive asset management, and compliance tracking. By modeling relationships between CIs, it offers critical visibility into how IT components support business services. This CMDB is essential for large enterprises and IT organizations that use the ServiceNow platform and require a robust, scalable foundation for IT Service Management (ITSM), IT Operations Management (ITOM), and security operations. It is for teams needing accurate configuration data to manage risk, change, and service availability. This profile curre...
Best for
This CMDB is essential for large enterprises and IT organizations that use the ServiceNow platform and require a robust, scalable foundation for IT Service Management (ITSM), IT Operations Management (ITOM), and security operations. It is for teams needing accurate configuration data to manage risk, change, and service availability.
Starting price
Pricing not listed
Category
CMDB Software
Vendor
ServiceNow
Key takeaways
Our verdict
As part of the ServiceNow ecosystem, this CMDB is a powerful and deeply integrated configuration management solution. It is industry-leading for organizations committed to the ServiceNow platform and needing a single source of truth for their IT infrastructure.
Quick facts
ServiceNow Configuration Management Database at a glance
Overall rating
4.1/5
Reviews
14
Starting price
Pricing not listed
Vendor
ServiceNow
Founded
2012
Location
United States
Category
CMDB Software
Ratings
ServiceNow Configuration Management Database ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
ServiceNow Configuration Management Database pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses ServiceNow Configuration Management Database?
This CMDB is essential for large enterprises and IT organizations that use the ServiceNow platform and require a robust, scalable foundation for IT Service Management (ITSM), IT Operations Management (ITOM), and security operations. It is for teams needing accurate configuration data to manage risk, change, and service availability.
Feature research
ServiceNow Configuration Management Database features
These are common features buyers compare in CMDB Software. Product-specific availability should be confirmed with the vendor.
Change Management
Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.
Configuration Management
Helps buyers judge whether configuration management fits the way their team handles cmdb work.
Data Visualization
Helps buyers judge whether data visualization fits the way their team handles cmdb work.
Device Auto Discovery
Helps buyers judge whether device auto discovery fits the way their team handles cmdb work.
Impact Management
Helps buyers judge whether impact management fits the way their team handles cmdb work.
IT Asset Management
Tracks the items, locations, or resources the team depends on so availability and ownership are easier to confirm.
License Management
Helps buyers judge whether license management fits the way their team handles cmdb work.
Performance Monitoring
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Relationship Mapping
Tracks the items, locations, or resources the team depends on so availability and ownership are easier to confirm.
Pricing
ServiceNow Configuration Management Database pricing
Starting price
Pricing not listed
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Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
ServiceNow Configuration Management Database alternatives
Compare ServiceNow Configuration Management Database with other CMDB Software tools that buyers often evaluate.
UCMDB by Micro Focus
Micro Focus UCMDB is a configuration management database solution for storing, controlling, and managing software and infrastructure components. It provides a centralized repositor...
Fossil by Fossil
Fossil is a software configuration management (SCM) system that provides distributed version control with integrated bug tracking and automatic synchronization capabilities. It is...
Software reviews
ServiceNow Configuration Management Database software reviews
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FAQ
ServiceNow Configuration Management Database FAQs
The ServiceNow Configuration Management Database (CMDB) serves as the central system of record for IT infrastructure and services. It provides a authoritative source for configuration items (CIs), enabling service impact analysis, comprehensive asset management, and compliance tracking. By modeling relationships between CIs, it offers critical visibility into how IT components support business services.
This CMDB is essential for large enterprises and IT organizations that use the ServiceNow platform and require a robust, scalable foundation for IT Service Management (ITSM), IT Operations Management (ITOM), and security operations. It is for teams needing accurate configuration data to manage risk, change, and service availability.
Pricing can change. Confirm current plans and terms with the vendor.
ServiceNow Configuration Management Database is listed in CMDB Software.
ServiceNow Configuration Management Database is listed with ServiceNow as the vendor.
Buyers often compare ServiceNow Configuration Management Database with other CMDB Software tools such as BMC Helix CMDB, UCMDB, Fossil. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for ServiceNow Configuration Management Database.
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