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Integration Software
CLink reviews and summary
CLink is a specialized middleware solution designed to create a deep, real-time integration between Customer Relationship Management (CRM) systems and contact center or unified communications platforms. It acts as a bridge that merges the rich customer data from the CRM with the telephony and interaction capabilities of the contact center. When a call, email, or chat comes in, CLink automatically retrieves and displays the relevant customer record from the CRM on the agent's screen (screen pop). It also logs interaction details back to the CRM, provides click-to-dial functionality, and may offer features like call recording integration and disposition coding. This unified... CLink is built for customer service centers, sales teams, and support depart...
Best for
CLink is built for customer service centers, sales teams, and support departments in any industry that uses a CRM (like Salesforce, Microsoft Dynamics) and a separate contact center system (like Cisco, Avaya, or cloud-based platforms). It is used by contact center agents, team leaders, and IT administrators to improve agent productivity and customer experience.
Starting price
$25.00 Per-Month
Category
Integration Software
Vendor
Comsys CX
Key takeaways
Our verdict
CLink addresses a classic pain point in customer-facing operations: the disconnect between communication tools and customer data. By providing seamless, automated integration, it eliminates manual lookups and data entry, directly boosting agent efficiency and accuracy. It is a proven and valuable utility for any organization looking to optimize its contact center operations.
Quick facts
CLink at a glance
Starting price
$25.00 Per-Month
Vendor
Comsys CX
Founded
1989
Location
Greece
Category
Integration Software
Ratings
CLink ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
CLink pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
- Starting price is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses CLink?
CLink is built for customer service centers, sales teams, and support departments in any industry that uses a CRM (like Salesforce, Microsoft Dynamics) and a separate contact center system (like Cisco, Avaya, or cloud-based platforms). It is used by contact center agents, team leaders, and IT administrators to improve agent productivity and customer experience.
Feature research
CLink features
These are common features buyers compare in Integration Software. Product-specific availability should be confirmed with the vendor.
Data Dashboard
A centralized visual interface featuring charts and graphs to monitor key statistics and performance metrics.
Big Data Management
Capacity to organize, process, and maintain extensive volumes of data efficiently.
ETL Pipeline Management
Manage the end-to-end pipeline of extracting, converting, and loading information.
Multi-Platform Data Consolidation
Integrate and govern data originating from a variety of different platforms.
Web Service Integration
Enables data integration across disparate web services.
Pricing
CLink pricing
Starting price
$25.00 Per-Month
Visit Website
Pricing model: Flat Rate
Pricing can change. Confirm current plans and terms with the vendor.
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Software reviews
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FAQ
CLink FAQs
CLink is a specialized middleware solution designed to create a deep, real-time integration between Customer Relationship Management (CRM) systems and contact center or unified communications platforms. It acts as a bridge that merges the rich customer data from the CRM with the telephony and interaction capabilities of the contact center. When a call, email, or chat comes in, CLink automatically retrieves and displays the relevant customer record from the CRM on the agent's screen (screen pop). It also logs interaction details back to the CRM, provides click-to-dial functionality, and may offer features like call recording integration and disposition coding. This unified...
CLink is built for customer service centers, sales teams, and support departments in any industry that uses a CRM (like Salesforce, Microsoft Dynamics) and a separate contact center system (like Cisco, Avaya, or cloud-based platforms). It is used by contact center agents, team leaders, and IT administrators to improve agent productivity and customer experience.
CLink pricing is listed from $25.00 Per-Month. Pricing can change. Confirm current plans and terms with the vendor.
CLink is listed in Integration Software.
CLink is listed with Comsys CX as the vendor.
Buyers often compare CLink with other Integration Software tools such as Integromat, IFTTT, Whatslly, Transaction Pro. Review ratings, pricing, and fit before choosing.
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