Chatwork by ChatWork

Chatwork software reviews, alternatives, pricing, & feature 2026

4.5/5 from 26 reviews and ratings
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Collaboration Software

Chatwork reviews and summary

Chatwork is a feature-rich business communication and collaboration tool designed to keep teams connected and productive. It consolidates group and one-on-one chats, video calls, screen sharing, and file management into a single, user-friendly interface. Key features include persistent message history, user presence indicators, pinned important conversations, and built-in task management. Chatwork helps reduce email overload by providing a centralized space for quick discussions, project updates, and file sharing, making it easier for distributed teams to stay aligned and move projects forward efficiently. Chatwork is suitable for businesses of all sizes, from small startups to large enterprises, whose teams need a reliable and integrated platform fo...

Best for

Chatwork is suitable for businesses of all sizes, from small startups to large enterprises, whose teams need a reliable and integrated platform for daily communication. It is especially useful for remote or hybrid teams, project groups, and customer support teams that require a blend of messaging and video conferencing.

Vendor ChatWork
Key takeaways

Our verdict

Our verdict is that Chatwork is a solid and comprehensive collaboration tool that effectively combines chat, video, and task management. Its straightforward design and robust feature set make it a reliable choice for teams looking to streamline communication and reduce reliance on fragmented apps.

Quick facts

Chatwork at a glance

Overall rating 4.5/5
Reviews 26
Vendor ChatWork
Ratings

Chatwork ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.5

/
5

26 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Chatwork pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.
  • High aggregate rating with meaningful review volume.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
  • Published pricing is not available in this profile data.
Buyer fit

Who uses Chatwork?

Chatwork is suitable for businesses of all sizes, from small startups to large enterprises, whose teams need a reliable and integrated platform for daily communication. It is especially useful for remote or hybrid teams, project groups, and customer support teams that require a blend of messaging and video conferencing.

Feature research

Chatwork features

These are common features buyers compare in Collaboration Software. Product-specific availability should be confirmed with the vendor.

Brainstorming

Helps buyers judge whether brainstorming fits the way their team handles collaboration work.

Calendar Management

Helps teams coordinate dates, availability, assignments, and follow-up without moving scheduling work into a separate system.

Contact Management

Keeps person or account details tied to the work they affect, instead of leaving context scattered across notes and inboxes.

Content Management

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Discussions / Forums

Helps buyers judge whether discussions or forums fits the way their team handles collaboration work.

Document Management

Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.

Project Management

Helps buyers judge whether project management fits the way their team handles collaboration work.

Real Time Editing

Helps buyers judge whether real time editing fits the way their team handles collaboration work.

Task Management

Makes handoffs and approvals easier to follow, especially when several people need to move work from request to resolution.

Version Control

Helps buyers judge whether version control fits the way their team handles collaboration work.

Video Conferencing

Helps buyers judge whether video conferencing fits the way their team handles collaboration work.

Compare

Chatwork alternatives

Compare Chatwork with other Collaboration Software tools that buyers often evaluate.

Basecamp by Basecamp

4.3 (13.4K)

Basecamp is a practical choice when your team needs combining project tracking with team coordination and less workflow switching. It tends to work best when ownership, review rhyt...

Microsoft 365 by Microsoft

4.6 (12.4K)

Microsoft 365 is a practical choice when your team needs a connected business productivity workflow and less workflow switching. It tends to work best when ownership, review rhythm...

Zoom Meetings by Zoom Video Communications

4.6 (12K)

Zoom Meetings is a practical choice when your team needs quick, reliable team meetings across locations and less workflow switching. It tends to work best when ownership, review rh...

Jira by Atlassian

4.4 (11.3K)

Jira is a practical choice when your team needs structured issue tracking and sprint planning and less workflow switching. It tends to work best when ownership, review rhythm, and...

Asana by Asana

4.4 (10.4K)

Asana is a practical choice when your team needs task and project coordination and less workflow switching. It tends to work best when ownership, review rhythm, and sharing rules a...

Microsoft Teams by Microsoft

4.4 (7.8K)

Microsoft Teams helps teams in collaboration software by giving them one practical place to keep the day-to-day work moving. It is most useful when ownership, handoff points, and d...

ConnectWise Control by ConnectWise

4.7 (1.8K)

ConnectWise Control helps teams in collaboration software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are alre...

Software reviews

Chatwork software reviews

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FAQ

Chatwork FAQs

Chatwork is a feature-rich business communication and collaboration tool designed to keep teams connected and productive. It consolidates group and one-on-one chats, video calls, screen sharing, and file management into a single, user-friendly interface. Key features include persistent message history, user presence indicators, pinned important conversations, and built-in task management. Chatwork helps reduce email overload by providing a centralized space for quick discussions, project updates, and file sharing, making it easier for distributed teams to stay aligned and move projects forward efficiently.

Chatwork is suitable for businesses of all sizes, from small startups to large enterprises, whose teams need a reliable and integrated platform for daily communication. It is especially useful for remote or hybrid teams, project groups, and customer support teams that require a blend of messaging and video conferencing.

Chatwork is listed in Collaboration Software.

Chatwork is listed with ChatWork as the vendor.

Buyers often compare Chatwork with other Collaboration Software tools such as Basecamp, Microsoft 365, Zoom Meetings, Jira. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for Chatwork.
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