Carbonite by OpenText

Carbonite software reviews, alternatives, pricing, & feature 2026

4.3/5 from 153 reviews and ratings
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Server Management Software

Carbonite reviews and summary

Carbonite, from OpenText, is an industry-leading data protection and backup solution designed for businesses of all sizes. It provides robust defense against data loss from accidental deletion, hardware failure, theft, and data corruption. A standout feature is its ability to restore data following a ransomware attack without paying a ransom, leveraging reliable backups. The solution incorporates data encryption, compliance tools for data retention, and seamless cloud backup with automatic scheduling. Combined with award-winning customer support, Carbonite makes comprehensive data protection straightforward and reliable, ensuring business continuity and meeting regulatory... This solution is ideal for business owners, IT managers, and compliance offi...

Best for

This solution is ideal for business owners, IT managers, and compliance officers who need a dependable, set-and-forget backup system to safeguard critical business data, ensure quick recovery from disasters, and maintain regulatory compliance.

Starting price $59.00 Per-Year
Vendor OpenText
Key takeaways

Our verdict

Our verdict is that Carbonite is a trusted and comprehensive data protection solution. Its strong ransomware recovery capabilities, automatic cloud backup, and excellent support make it a highly recommended choice for businesses prioritizing data resilience and business continuity planning.

Quick facts

Carbonite at a glance

Overall rating 4.3/5
Reviews 153
Starting price $59.00 Per-Year
Vendor OpenText
Founded 2004
Location Canada
Ratings

Carbonite ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

4.3

/
5

153 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

Carbonite pros and cons

Potential strengths

  • Covers common data-loss risks such as accidental deletion, theft, hardware failure, corruption, and ransomware recovery scenarios.
  • Automatic cloud backup and file management can reduce the manual work of keeping business data protected.
  • Encryption, retention, and compliance support are part of the profile, which matters for regulated teams.
  • Centralized admin controls may help IT teams manage backup responsibilities across users and devices.

Points to verify

  • Confirm which files, applications, devices, and operating systems Carbonite can protect in your setup.
  • Ask how restore works after ransomware, hardware failure, or accidental deletion, including recovery time expectations.
  • Review encryption, retention, and compliance settings against your FERPA, GLBA, HIPAA, or internal requirements.
  • Check support hours, backup monitoring, storage reporting, and alerting before relying on Carbonite for critical data.
Buyer fit

Who uses Carbonite?

This solution is ideal for business owners, IT managers, and compliance officers who need a dependable, set-and-forget backup system to safeguard critical business data, ensure quick recovery from disasters, and maintain regulatory compliance.

Feature research

Carbonite features

These are common features buyers compare in Server Management Software. Product-specific availability should be confirmed with the vendor.

Processor Monitoring

Tracks performance specifics, including CPU and memory utilization.

Identity Credential Management

Secure administration of login credentials, passwords, and biometric identification data.

Mail Server Monitoring

Supervise and improve the performance of email server operations.

Software Event Logs

A detailed chronological record of operations and events within a software system.

Software Patching

Remotely deploy software patches, security updates, and bug fixes.

Calendar & Resource Scheduling

Coordinate calendar availability and allocate time windows for specific personnel and equipment.

Server Health Monitoring

Ongoing oversight of network servers to detect performance issues or hardware failures.

VM Environment Supervision

Oversees the operational status of a virtualized environment running on a physical host machine.

Pricing

Carbonite pricing

Starting price $59.00 Per-Year

Pricing model: Per Feature

Pricing can change. Confirm current plans and terms with the vendor.

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Software reviews

Carbonite software reviews

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FAQ

Carbonite FAQs

Carbonite is used for business data protection and backup. The profile describes cloud backup, file management, encryption, retention, and recovery after data-loss events.

Carbonite may fit business owners, IT managers, and compliance teams that need a more formal backup process for business data, devices, and applications.

The product description says Carbonite can restore data following a ransomware attack without paying a ransom. Buyers should still test restore workflows and recovery expectations before depending on it.

Carbonite is described as helping with data retention and supporting FERPA, GLBA, and HIPAA needs. Buyers should confirm the exact controls, documentation, and responsibilities required for their organization.

The profile lists cloud, SaaS, web-based access, desktop support for Mac and Windows, and mobile access for Android.

Buyers should verify what gets backed up, restore speed, admin controls, retention settings, storage reporting, support coverage, and how alerts surface failed or incomplete backups.
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