Jobber by Jobber Software
Jobber helps home service teams schedule jobs, plan routes, keep crews updated, send quotes and invoices, and collect payments without losing track of customer communication.
Field Service Management Software
Better reviews and summary
Better is a technology platform and service provider specifically designed to support franchisors in empowering their franchise networks. Its core mission is to provide franchisors with quality, scalable technology tools—which may include field service management, operational, and business intelligence software—coupled with exceptional customer support. The goal is to equip franchisees with the systems and service they need to achieve operational excellence, maintain brand standards, and drive growth. By acting as a technology partner to the franchisor, Better helps standardize processes across the network, improve communication, and deliver a consistent customer experien... This platform is intended for franchisors across various service industries...
Best for
This platform is intended for franchisors across various service industries (like cleaning, maintenance, or fitness) who seek a reliable technology partner to provide and support a unified software solution for their entire franchisee network.
Starting price
Pricing not listed
Category
Field Service Management Software
Vendor
Better
Key takeaways
Our verdict
Our verdict is that Better fills a specific niche as a technology enabler for franchise models, focusing on providing robust tools and support to help franchisors scale their brand consistently and effectively through their franchisees.
Quick facts
Better at a glance
Overall rating
4.3/5
Reviews
79
Starting price
Pricing not listed
Vendor
Better
Founded
2015
Location
Canada
Category
Field Service Management Software
Ratings
Better ratings
Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.
Decision notes
Better pros and cons
Potential strengths
- Designed specifically for franchise models in field and home services, which means the platform accounts for the franchisor-franchisee relationship rather than treating each locati...
- Covers the full operational cycle from dispatch and scheduling through to invoicing and CRM, reducing the need to piece together separate tools
- Franchisors get visibility into network-wide activities while franchisees keep the day-to-day tools they need to run their crews—addresses both perspectives in one system
Points to verify
- Confirm that the platform’s customization options match how your franchise differentiates brand standards versus local flexibility
- If your franchise network uses specific dispatch logic or territory rules, verify the scheduling engine can enforce those constraints
- Check what training and onboarding support is available, especially if your franchisees have varying levels of technical experience
Buyer fit
Who uses Better?
This platform is intended for franchisors across various service industries (like cleaning, maintenance, or fitness) who seek a reliable technology partner to provide and support a unified software solution for their entire franchisee network.
Feature research
Better features
These are common features buyers compare in Field Service Management Software. Product-specific availability should be confirmed with the vendor.
Billing & Invoicing Management
Generate and oversee financial documents, including billing statements and invoices.
Contact Information Repository
A unified repository for storing stakeholder details and contact info.
Contract Repository Management
Securely manage, store, and retrieve customer contracts and licensing agreements.
Resource Dispatching
Oversee the deployment of staff and equipment to specific locations based on operational requirements.
Digital Signature Integration
Securely execute and authenticate documents digitally within the software platform.
Inventory & Stock Control
Monitor stock levels and manage resource quantities to ensure consistent supply availability.
Mobile Device Compatibility
Utilize the platform features from any location using smartphones or tablets.
Digital Time Tracking
Record and log employee billable hours and duration spent on specific tasks.
Mobile Payment Processing
Accept credit card or manual payments directly at the customer's location.
Quotation & Estimating
Generate professional price quotes and maintain a history of all sent proposals.
Route Optimization
Generate navigation paths and daily work plans to enhance the efficiency of employee scheduling.
Calendar & Resource Scheduling
Coordinate calendar availability and allocate time windows for specific personnel and equipment.
Pricing
Better pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
Better alternatives
Compare Better with other Field Service Management Software tools that buyers often evaluate.
Verizon Connect by Verizon Connect
Verizon Connect is positioned for organizations managing vehicles, drivers, and compliance-heavy operations. It can strengthen visibility, but buyer fit comes down to installation...
inFlow Inventory by Archon Systems
inFlow Inventory helps teams track stock, parts, tools, purchases, sales, and orders across locations. It is worth checking when inventory mistakes slow down service work, shipping...
ArcGIS by ESRI
ArcGIS is for teams that need serious mapping and spatial analysis, not just a light field service tool. Buyers should check whether its GIS depth matches the work they actually ne...
Kickserv by KickServ
Kickserv is for small field service companies trying to replace paper schedules, estimates, invoices, and payment follow-up. Its QuickBooks connection is worth checking if your off...
GPS Insight by GPS Insight
GPS Insight is aimed at businesses that need clearer fleet visibility, including vehicle location, driver behavior, utilization, routes, and maintenance signals. It is worth compar...
DynaSCAPE by DynaSCAPE Software
DynaSCAPE is built for landscape businesses that want design work and job operations closer together. It is worth a look if polished plans, estimating, scheduling, and billing all...
Badger Maps by Badger Maps
Badger Maps is for field teams that need account coverage and route planning from one working screen. It combines territory maps, schedule planning, and CRM-linked lead data so fie...
Software reviews
Better software reviews
No software reviews yet
No software reviews have been submitted for Better yet.
Write the first review
FAQ
Better FAQs
Better is built for field and home service franchises, including cleaning, maintenance, and fitness industries. It handles dispatch, billing, scheduling, and more on one platform.
Franchisors get visibility into franchisee activities, tools to maintain brand consistency, and a single platform that connects the entire network—from the home office to field technicians.
Franchisees get access to CRM, invoicing, scheduling, text messaging, reporting, mobile access, and customization options to run day-to-day operations effectively.
Yes. The platform is designed to work for technicians in the field, supporting mobile access for dispatch, job details, time tracking, and payment processing at the customer’s location.
Better provides support through live online and in-person training, webinars, documentation, and videos to help both franchisors and franchisees get up to speed.
Better is based in Canada and focuses on serving the franchise field service market with its platform.
Trust and data
How we build software profiles
Catalog data
Software profiles can include software facts and public catalog information.
User reviews
Software reviews are submitted by users and moderated before publication.
Vendor updates
Claimed vendors can update profile details and respond to reviews.
This profile can include catalog facts, aggregate ratings, submitted software reviews, and vendor profile updates when available.
For Vendors
Manage this software profile
Claim this profile to update pricing, screenshots, features, and respond to reviews.