American Well by Amwell

American Well software reviews, alternatives, pricing, & feature 2026

3.3/5 from 3 reviews and ratings
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Telemedicine Software

American Well reviews and summary

American Well (Amwell) offers a scalable telehealth solution that serves a wide range of healthcare providers across specialties including urgent care, acute care, and pediatrics. Medics can use their computer, iPad, or iPhone to conduct on-demand or scheduled patient visits. The platform enables clinicians to consult, document, and prescribe medications entirely within the Amwell environment, providing a seamless and integrated virtual care experience designed to meet the needs of diverse healthcare settings. This solution is designed for healthcare providers and organizations of all sizes, from small clinics to large hospital systems. It is particularly suitable for practices in urgent care, primary care, and pediatrics seeking a reliable, device-a...

Best for

This solution is designed for healthcare providers and organizations of all sizes, from small clinics to large hospital systems. It is particularly suitable for practices in urgent care, primary care, and pediatrics seeking a reliable, device-agnostic platform for comprehensive virtual visits.

Starting price Pricing not listed
Vendor Amwell
Key takeaways

Our verdict

American Well is a mature and scalable telehealth platform with strong capabilities for clinical consultation and documentation. Its versatility across devices and specialties makes it a trusted and effective choice for a broad spectrum of healthcare providers.

Quick facts

American Well at a glance

Overall rating 3.3/5
Reviews 3
Starting price Pricing not listed
Vendor Amwell
Location United States
Ratings

American Well ratings

Ratings in this section summarize available rating data. Software reviews are shown separately when users submit reviews.

3.3

/
5

3 reviews and ratings

Rating summary

Star distribution will appear after software reviews are submitted.

Decision notes

American Well pros and cons

Potential strengths

  • Clear buyer-fit positioning is available in the profile data.

Points to verify

  • Confirm current pricing, contract terms, and included plan details with the vendor.
  • Confirm product-specific availability for category-level features before buying.
  • There are no written reviews for this software yet.
  • Published pricing is not available in this profile data.
Buyer fit

Who uses American Well?

This solution is designed for healthcare providers and organizations of all sizes, from small clinics to large hospital systems. It is particularly suitable for practices in urgent care, primary care, and pediatrics seeking a reliable, device-agnostic platform for comprehensive virtual visits.

Feature research

American Well features

These are common features buyers compare in Telemedicine Software. Product-specific availability should be confirmed with the vendor.

Calendar Booking

Facilitate the booking of consultations or meetings through an integrated calendar.

Appointment Confirmations

Scheduled notifications sent to confirm and remind participants of pending bookings.

Electronic Prescribing

Send digital prescriptions directly to pharmacy networks.

Medical Application Specific

Intended for specific medical applications, including diagnosis, treatment, and consultations.

HIPAA Privacy Compliance

Adheres to federal HIPAA standards for the protection and privacy of sensitive health data.

Healthcare Revenue Cycle Management

Processing and tracking of healthcare claims and patient payments.

Group Provider Practice

Suited for medical practices that include multiple healthcare providers.

Direct Personal Messaging

Facilitate direct, personal messaging between individuals, such as clients or attendees.

Digital Form Creation

Tools for generating new forms or utilizing templates to produce transactional content.

Medical Practice Operations

Administration of daily clinical operations including scheduling and business reporting.

Virtual Treatment Plans

Generate digital notes for patient appointments, encompassing short/long-term care strategies and subsequent appointment scheduling.

Virtual Video Meetings

Facilitate face-to-face meetings with remote participants through web-based video.

Pricing

American Well pricing

Starting price Pricing not listed

Pricing is not published in the available profile data. Visit the vendor website for current pricing.

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Compare

American Well alternatives

Compare American Well with other Telemedicine Software tools that buyers often evaluate.

Doxy.me by Doxy.me

4.5 (767)

Doxy.me is aimed at simple, secure virtual care sessions where speed matters as much as reliability. It is useful for small clinics and independent providers who need low-friction...

VSee Clinic by VSee

4.1 (67)

VSee Clinic is a telehealth system trusted by organizations like NASA, McKesson, and GE, supporting over 2000 clients. It provides highly configurable workflows to accommodate dive...

Bluestream Health by Bluestream Health

4.1 (58)

Bluestream Health is an intuitive and flexible virtual care platform that combines secure video conferencing with integrated medical workflows across the care continuum. It is desi...

Healee by Eight Investments

4.8 (47)

Healee is a deeply customizable, comprehensive digital health platform with powerful workflow capabilities and a strong focus on interoperability. It offers customers a ready-made...

TigerConnect by TigerConnect

4.7 (42)

TigerConnect is the healthcare industry's most widely adopted communication solution, specializing in care collaboration and patient engagement. It offers provider- and patient-fri...

thera-LINK by Therapy Brands

4.7 (32)

thera-LINK is a telehealth solution specifically focused on the mental and behavioral health space. It provides private practitioners and small to medium group practices with an on...

Teladoc by Teladoc

2.5 (57)

Teladoc is a leading global telehealth platform that facilitates virtual medical care across a wide spectrum of specialties. It connects patients with licensed healthcare professio...

Coviu by Coviu Global

4.9 (27)

Coviu is an Australian-developed, web-based video telehealth solution renowned for its security, rich feature set, and ease of use. It allows healthcare providers to conduct secure...

Software reviews

American Well software reviews

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FAQ

American Well FAQs

American Well (Amwell) offers a scalable telehealth solution that serves a wide range of healthcare providers across specialties including urgent care, acute care, and pediatrics. Medics can use their computer, iPad, or iPhone to conduct on-demand or scheduled patient visits. The platform enables clinicians to consult, document, and prescribe medications entirely within the Amwell environment, providing a seamless and integrated virtual care experience designed to meet the needs of diverse healthcare settings.

This solution is designed for healthcare providers and organizations of all sizes, from small clinics to large hospital systems. It is particularly suitable for practices in urgent care, primary care, and pediatrics seeking a reliable, device-agnostic platform for comprehensive virtual visits.

Pricing is not published in the available profile data. Visit the vendor website for current pricing.

American Well is listed in Telemedicine Software.

American Well is listed with Amwell as the vendor.

Buyers often compare American Well with other Telemedicine Software tools such as Doxy.me, VSee Clinic, Bluestream Health, Healee. Review ratings, pricing, and fit before choosing.

Yes. Use the Write a review button on this page to submit a software review for American Well.
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