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Call Center Software
astDIAL reviews and summary
astDIAL is a mobile-centric call center solution that leverages Android smartphones to create a distributed, flexible contact center infrastructure. It allows agents to make outbound calls directly from their personal or company-provided Android devices, turning them into remote workstations. All call activities, including history and performance metrics, are synchronized and managed through a companion web-based CRM system. This setup provides supervisors with real-time oversight, reporting, and the ability to evaluate agent performance from a centralized dashboard, bridging the gap between mobile telephony and traditional contact center management. This application is perfect for startups, small businesses, sales teams, and entrepreneurs looking to...
Best for
This application is perfect for startups, small businesses, sales teams, and entrepreneurs looking to establish a low-cost, agile call center without investing in dedicated hardware or office space. It's also highly suitable for remote or distributed teams, field sales representatives, and businesses that prioritize mobility and wish to leverage the ubiquity of Android smartphones for professional calling campaigns.
Starting price
Pricing not listed
Category
Call Center Software
Vendor
AstCRM Systems
Key takeaways
Our verdict
astDIAL is an innovative and cost-effective entry point into call center operations, democratizing access to telephony tools. Its mobile-first approach offers remarkable flexibility and reduces initial setup barriers. However, its effectiveness depends on reliable mobile networks and may be best for outbound-focused or smaller-scale operations rather than large, high-volume inbound contact centers.
Quick facts
astDIAL at a glance
Starting price
Pricing not listed
Vendor
AstCRM Systems
Location
India
Category
Call Center Software
Ratings
astDIAL ratings
There is not enough rating data for this software yet. Rating details will appear when reviews or reliable aggregate rating data are available.
Decision notes
astDIAL pros and cons
Potential strengths
- Clear buyer-fit positioning is available in the profile data.
Points to verify
- Confirm current pricing, contract terms, and included plan details with the vendor.
- Confirm product-specific availability for category-level features before buying.
- There are no written reviews for this software yet.
Buyer fit
Who uses astDIAL?
This application is perfect for startups, small businesses, sales teams, and entrepreneurs looking to establish a low-cost, agile call center without investing in dedicated hardware or office space. It's also highly suitable for remote or distributed teams, field sales representatives, and businesses that prioritize mobility and wish to leverage the ubiquity of Android smartphones for professional calling campaigns.
Feature research
astDIAL features
These are common features buyers compare in Call Center Software. Product-specific availability should be confirmed with the vendor.
Alerts / Escalation
Helps the right people get updates, respond to requests, and keep communication attached to the underlying record.
Blended Call Center
Helps buyers judge whether blended call center fits the way their team handles call center work.
Call Logging
Gives managers a clearer view of activity, exceptions, and trends so they can spot issues before they turn into rework.
Call Recording
Keeps important files and records close to the workflow, with easier search, review, and handoff between teams.
Call Scripting
Helps buyers judge whether call scripting fits the way their team handles call center work.
Campaign Management
Connects audience, outreach, and result tracking so teams can understand which activity deserves follow-up.
Inbound Call Center
Helps buyers judge whether inbound call center fits the way their team handles call center work.
IVR / Voice Recognition
Helps buyers judge whether IVR or voice recognition fits the way their team handles call center work.
Manual Dialer
Helps buyers judge whether manual dialer fits the way their team handles call center work.
Outbound Call Center
Helps buyers judge whether outbound call center fits the way their team handles call center work.
Predictive Dialer
Helps buyers judge whether predictive dialer fits the way their team handles call center work.
Progressive Dialer
Helps buyers judge whether progressive dialer fits the way their team handles call center work.
Pricing
astDIAL pricing
Starting price
Pricing not listed
Visit Website
Pricing model: Per Feature
Pricing can change. Confirm current plans and terms with the vendor.
Compare
astDIAL alternatives
Compare astDIAL with other Call Center Software tools that buyers often evaluate.
Zendesk by Zendesk
Zendesk helps teams in call center software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined, s...
Zoho Desk by Zoho
Zoho Desk helps teams in call center software by giving them one practical place to keep work moving. It is most useful when ownership, handoffs, and deadlines are already defined,...
Salesforce Service Cloud by Salesforce
Salesforce Service Cloud is best evaluated as a service platform tied to CRM data, not just call center software. It suits teams that need customer history, case work, and support...
CallHippo by CallHippo
CallHippo fits teams that need a business phone setup without a heavy rollout. Use it to compare virtual numbers, call routing, IVR, recording, voicemail, and reporting against you...
Twilio by Twilio
Twilio Flex is for teams that want a programmable cloud contact center instead of a fixed, boxed-in setup. It can be a strong shortlist item if you have the development capacity to...
MiCloud Connect by Mitel Networks
MiCloud Connect is a cloud communications option for businesses that want calls, chat, audio and video conferencing, and screen sharing handled through one collaboration platform.
Kixie PowerCall by Kixie Web
Kixie PowerCall is built for sales teams that live in daily outreach and need a dependable phone layer for calls and texts. It is useful when sales execution requires cleaner commu...
Software reviews
astDIAL software reviews
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FAQ
astDIAL FAQs
astDIAL is a mobile-centric call center solution that leverages Android smartphones to create a distributed, flexible contact center infrastructure. It allows agents to make outbound calls directly from their personal or company-provided Android devices, turning them into remote workstations. All call activities, including history and performance metrics, are synchronized and managed through a companion web-based CRM system. This setup provides supervisors with real-time oversight, reporting, and the ability to evaluate agent performance from a centralized dashboard, bridging the gap between mobile telephony and traditional contact center management.
This application is perfect for startups, small businesses, sales teams, and entrepreneurs looking to establish a low-cost, agile call center without investing in dedicated hardware or office space. It's also highly suitable for remote or distributed teams, field sales representatives, and businesses that prioritize mobility and wish to leverage the ubiquity of Android smartphones for professional calling campaigns.
Pricing can change. Confirm current plans and terms with the vendor.
astDIAL is listed in Call Center Software.
astDIAL is listed with AstCRM Systems as the vendor.
Buyers often compare astDIAL with other Call Center Software tools such as Webex, Zendesk, Zoho Desk, Salesforce Service Cloud. Review ratings, pricing, and fit before choosing.
Yes. Use the Write a review button on this page to submit a software review for astDIAL.
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