Review Management software is instrumental in assisting businesses with the systematic collection of valuable testimonials and customer reviews. It also facilitates prompt and effective responses to any negative feedback received, ultimately aiming to enhance and improve the overall customer perception of the products or services that the business provides to the market. Use our rankings below to compare Review Management Software options and features, and find the best one for you and your business.
Organize and execute a series of marketing initiatives designed to achieve specific business targets.
A centralized visual interface featuring charts and graphs to monitor key statistics and performance metrics.
Monitor and address unfavorable customer reviews or feedback to mitigate reputation risks.
Centralized tracking of issue status with integrated remediation tools.
Automatically track and get notifications for any fresh online reviews.
Informs a business promptly upon the submission of a new review.
Enables businesses to solicit reviews from their client base.
Identify and categorize the emotional tone within written communication.
Enable organizations to distribute video content across various social platforms.

Trustpilot is a leading customer review management platform that enables businesses to collect, showcase, and manage authentic customer reviews. It provides tools to invite customers to leave reviews post-purchase or service, aggregates these reviews on a public business profile, and allows companies to respond to feedback publi... Read More

Birdeye is a comprehensive reputation management and customer experience platform. It aggregates and analyzes data from over 200+ review sites, 300 million websites, forums, social media, and blogs to provide businesses with actionable insights. The platform helps companies monitor their online reputation, respond to reviews, ge... Read More

Podium is a comprehensive reputation management and customer interaction platform built on the foundation of text messaging. It simplifies the process of generating, managing, and responding to online reviews across key sites like Google, Facebook, and more. The platform allows businesses to automate the sending of review invita... Read More

Thryv is an all-in-one client engagement platform built specifically for small, service-based businesses. At its core is a powerful appointment scheduling software that allows clients to book, reschedule, or cancel appointments online 24/7 via a business's website or social media pages. The platform extends beyond scheduling to ... Read More

Yotpo is a marketing platform that empowers e-commerce brands to craft high-converting, personalized SMS and MMS experiences for mobile shoppers. It focuses on turning SMS into a major revenue channel by enabling businesses to send targeted messages at critical moments in the customer journey. The platform leverages customer dat... Read More

Nicereply is a specialized customer satisfaction survey tool engineered exclusively for customer support teams. It automates the process of gathering feedback by sending post-resolution email surveys automatically after a support ticket is closed and can also place feedback requests at the bottom of every support email. The plat... Read More

Grade.us is the self-proclaimed #1 white-label review management and marketing platform, specifically tailored for marketers, digital agencies, and SEO professionals. It automates and streamlines the entire review lifecycle: from proactively generating more and better reviews on key sites like Google and Facebook, to monitoring ... Read More

Swell CX is a growth platform designed to help businesses attract prospects, engage website visitors, and monetize customer interactions. It functions across the customer lifecycle: firstly, by helping prospects discover the business through managed online review generation and syndication; secondly, by converting website visito... Read More

SOCi is an award-winning, specialized localized marketing platform built explicitly for the unique challenges faced by multi-location marketers. It acts as a central command center, enabling top brands and their local branches (like Ace Hardware, Sport Clips, and Anytime Fitness) to strengthen and scale their digital presence ac... Read More

CallSource is a sophisticated call tracking and analytics platform designed to bridge online marketing efforts with offline phone conversions. It uses Dynamic Number Insertion (DNI) to assign unique phone numbers to different marketing sources, such as specific keywords, ads, or campaigns, at the moment a visitor lands on a webs... Read More