Pure Chat Overview

Pure Chat

By Pure Chat

4.7★★★★★(727 Ratings)Write review

What is Pure Chat?

Pure Chat is a live chat software specifically designed to meet the needs of small and mid-sized organizations. It focuses on providing a powerful yet intuitive platform that teams can use to engage visitors, nurture leads from first contact, and provide support—all to boost sales and customer satisfaction. A major differentiator is its exceptionally generous free plan, which includes unlimited users and unlimited chats for up to three websites, removing the cost barrier for many businesses. This makes it an accessible entry point into live chat functionality without sacrificing core features needed for effective engagement.

Who it's for:

Pure Chat is perfectly suited for startups, small businesses, and mid-sized companies that are new to live chat or are budget-conscious but still require a reliable, full-featured tool to connect with their website visitors.

Our verdict:

Our verdict is that Pure Chat offers outstanding value, especially with its robust free plan, making it one of the most accessible and compelling live chat solutions on the market for growing businesses.

Pure Chat Details

Pure Chat Platforms supported

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPad

Mobile iPhone

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

On-Premise Linux

On-Premise Windows

Pure Chat Support options

Chat

Email Help Desk

FAQ Forum

Pure Chat Training options

Documentation

Videos

In-Person

Live Online

Webinars

Pure Chat Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Pure Chat Features

Most valued Pure Chat features by users

Canned Responses

Customizable Branding

Geotargeting

Offline Form

Proactive Chat

Screen Sharing

Third Party Integrations

Transfers/Routing

Website Visitor Tracking

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