Penelope Overview

Penelope

By Social Solutions

4.4★★★★(168 Ratings)Write review

What is Penelope?

Penelope is a powerful, cloud-based case management software platform ideal for human services organizations with 25 or more users. It acts as a single source of truth, freeing organizations from the challenges of multiple disconnected data silos and outdated systems. Designed for agencies offering multiple services, it is highly configurable to match specific workflows. Penelope provides flexible options for data collection, workflow automation, and reporting. It also includes a mobile customer portal called ClientConnect, which improves the client experience by providing them with direct access to information and communication tools.

Who it's for:

This platform is for established human services organizations (25+ users) that offer multiple programs and need a configurable, unified case management system to replace siloed data and enhance both staff efficiency and client engagement.

Our verdict:

Penelope is a robust and flexible case management platform that successfully addresses data fragmentation, offering strong configurability and client engagement tools for growing human services agencies.

Penelope Details

Penelope Platforms supported

Cloud, SaaS, Web-Based

Desktop Chromebook

Desktop Linux

Desktop Mac

Desktop Windows

Mobile Android

Mobile iPad

Mobile iPhone

On-Premise Linux

On-Premise Windows

Penelope Support options

Chat

Email Help Desk

FAQ Forum

Knowledgebase

Phone Support

Penelope Training options

Documentation

In-Person

Live Online

Videos

Webinars

Penelope Typical customers

Freelancers

Small Businesses

Small to Mid size businesses

Mid size businesses

Mid to Large size enterprises

Large enterprises

Very Large enterprises

Penelope Features

Most valued Penelope features by users

Case Management

Certification & Licensing

Child Welfare Management

Document Management

Reporting & Statistics

Scheduling

Time Tracking

Training Management

Appointment Scheduling

Claims Management

Compliance Tracking

Confirmation/Reminders

E-Prescribing

EMR/EHR

Employee Management

Initial Assessments

Inpatient/Residential

Medical Billing

Multi-Provider Practice

Self Service Portal

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